Sales Engagement Coordinator

Turrito (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A telecom and technology company in Gauteng is seeking a dedicated Sales Engagement Coordinator to support the Sales Team and Account Managers by scheduling meetings and maintaining customer engagement. This role focuses on managing diaries, monitoring engagement, and providing administrative support within a dynamic team environment. Ideal candidates will demonstrate strong organizational skills and a proactive approach. Career growth opportunities into Sales, Account Management, or Customer Success roles are available.

Benefits

Opportunity for career growth

Dynamic team environment

Exposure to the telecoms and technology sector

Qualifications

• Bachelor's degree preferred but not essential.
• Ideally suited to graduates or individuals seeking experience in telecoms.
• Previous experience in coordination or customer service is an advantage.

Responsibilities

• Arrange customer meetings, demonstrations, and workshops.
• Monitor engagement statistics to ensure all accounts are contacted.
• Manage Sales Team's diaries with customer meetings and follow-ups.
• Work closely with Account Managers for scheduling.
• Maintain accurate records in CRM or scheduling tools.
• Keep client engagement high through consistent scheduling.

Skills

Organisational skills

Time-management skills

Written communication skills

Verbal communication skills

Proactive mindset

Analytical mindset

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Scheduling software

MS Outlook

MS Teams

Job description

Description of role

We are seeking a highly organized and proactive individual to join our team as a Sales Engagement Coordinator.

This role is designed to support our Sales Team and Account Managers by ensuring their diaries are consistently filled with meaningful customer engagements.

Your focus will be on scheduling meetings, workshops, and product demonstrations—helping to build strong client relationships and maintain momentum across our customer base. No cold-calling required; you'll only be working with existing customer relationships and new inbound contacts.

This is not a targeted sales role.

Instead, it is a critical position that ensures the Sales Team are always in front of customers (both existing and potential) so they can focus on engagement, proposals, and growth opportunities.

Key Responsibilities

• Meeting Scheduling – Proactively arrange customer meetings, product demonstrations, and technical workshops for Sales Team members.
• Customer Engagement Tracking – Monitor engagement statistics and identify customers who have not been contacted recently, ensuring no account is left unattended.
• Diary Management – Keep Sales Team diaries consistently filled with customer meetings, follow-ups, and new business opportunities.
• Pipeline Support – Work closely with Account Managers to ensure follow-up meetings with new potential customers are scheduled promptly.
• Administrative Support – Maintain accurate records of scheduled activities, engagement history, and pipeline progress in CRM or scheduling tools.
• Momentum Building – Act as the "engine" of the Sales Team, keeping energy and client engagement at a high level through consistent scheduling.

Key Skills & Attributes

• Strong organisational and time-management skills.
• Proactive and detail-oriented, with the ability to work independently.
• Excellent written and verbal communication skills.
• Comfortable working with digital tools (CRM systems, scheduling software, MS Outlook / Teams, etc.).
• Analytical mindset to review engagement statistics and identify gaps.
• Professional, confident, and able to liaise with customers at all levels.

Qualifications & Experience

• Bachelor's degree (preferred but not essential), or equivalent experience.
• Ideally suited to graduates or individuals seeking to gain experience in the telecoms and technology industry.
• Previous experience in coordination, scheduling, customer service, or administrative roles would be an advantage but is not required.

Why Join Us?

Gain exposure to the fast-growing telecoms and technology sector.

Develop strong professional skills in customer engagement, organisation, and sales operations.

Be part of a dynamic and supportive team environment.

Opportunity for career growth into Sales, Account Management, or Customer Success roles.