Sales Development Representative (SA)

Medium; South Africa; Remote; ZAR 465 000 - 644 000; Full time

Job summary

A leading delivery solutions company is seeking a motivated Sales Development Representative. The role involves making around 200 cold calls daily to engage potential clients and generate leads for the sales team. The ideal candidate will have at least 2 years of experience in a similar role and must possess strong communication skills. This position also offers a competitive salary along with an attractive commission structure based on targets. Join a fast-paced remote-first team that values innovation and ownership.

Benefits

15 days holiday plus birthday off

Clear progression path in a growing company

Commission structure for hitting targets

Qualifications

• Minimum 2 years of experience in sales development, lead generation, or telemarketing.
• Strong verbal and written communication skills in English.
• Self-motivated with time management skills.

Responsibilities

• Initiate outbound calls to potential customers.
• Identify and generate new leads.
• Assess prospects’ needs and qualifications.

Skills

Cold calling techniques

Strong verbal communication

Lead qualification

CRM systems proficiency

Organizational skills

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

Job description

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year and over 100 remote employees worldwide, we’re a technology‑driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward‑thinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting‑edge shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team member’s voice matters. We're a fast‑paced, remote‑first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward‑thinking team, you’ll fit right in with us.

We're looking for highly motivated Sales Development Representatives (SDR) to join our sales team. You will be responsible for placing approximately 200 cold outbound calls a day to specific UK industries and verticals to generate opportunities for our team of Business Development Managers (BDMs).

As an SDR, you will play a critical role in driving the growth of our business by identifying, engaging, and qualifying leads through cold calling and lead generation activities. You will work closely with the Sales teams to generate and nurture a pipeline of prospective clients, helping to set the stage for the sales team to close deals.

In addition to a base salary, we also offer an attractive commission structure in place for hitting Sales Accepted Lead (SAL) targets.

Responsibilities

• Cold Calling: Initiate outbound calls to potential customers, introducing them to our products/services and gauging their interest.
• Lead Generation: Identify and generate new leads through a variety of methods, including outbound emails, social media outreach, and cold calls.
• Qualifying Leads: Assess prospects’ needs, decision‑making authority, and buying potential, ensuring only high‑quality leads are passed on to the sales team.
• Lead Nurturing: Develop and maintain relationships with potential clients by regularly following up on previous conversations to keep prospects engaged.
• Book Meetings: Create qualified meetings for BDMs and ensure a high attendance rate.
• CRM Management: Maintain detailed records of interactions and activities in the CRM system, ensuring up‑to‑date and accurate information.
• Collaboration: Work closely with the Sales and Marketing teams to align on target market strategies, messaging, and lead qualification processes.
• Research: Conduct market research to identify potential new markets, verticals, or opportunities for sales outreach.
• Performance Metrics: Meet or exceed daily, weekly, and monthly targets for calls, qualified leads, and appointments booked for the sales team.

Skills and Competencies

• Experience: Minimum 2 years of experience in a similar sales development, lead generation, or telemarketing role.
• Communication: Strong verbal and written communication skills in English, with the ability to engage prospects in meaningful conversations and handle objections.
• Sales Skills: Familiarity with cold calling techniques, consultative selling, and the ability to qualify leads effectively.
• Tech Savvy: Proficiency with CRM systems (e.g., Salesforce, HubSpot) and lead generation tools. Knowledge of LinkedIn Sales Navigator and other prospecting platforms is a plus.
• Self‑Motivated: A results‑driven mindset with the ability to work independently and as part of a team, maintaining a proactive approach.
• Organisational Skills: Strong time management and organisational skills to handle high call volumes and follow‑up tasks effectively.
• Problem‑Solving: Ability to think critically and identify solutions that will move leads forward in the sales pipeline.

The detail

• Reports To: SDR Team Manager.
• Clear progression path within a fast‑growing company.
• 9:00 am to 5:30 pm Mon‑Fri (GMT).
• 15 days holiday per year + your birthday off.
• You need a minimum 20 MB broadband line, and your own PC/Laptop and headset.

Salary: R465 000 - R644 000 a year

Bonus structure OTE: 50-75% of base salary