Sales Development Representative (SA)

ParcelHero; South Africa; Remote; ZAR 465 000 - 644 000; Full time

Job summary

A dynamic technology company is seeking a motivated Sales Development Representative to drive growth through cold calling and lead generation. You will be responsible for placing around 200 outbound calls daily to generate opportunities for the sales team. With a base salary plus an attractive bonus structure, this role offers a chance to develop your sales skills in a collaborative environment. Ideal candidates have at least 2 years of sales experience and strong communication skills. This position is remote, requiring a fast internet connection.

Benefits

15 days holiday + birthday off

Clear progression path

Commission structure

Qualifications

• Minimum 2 years of experience in sales development or telemarketing.
• Strong verbal and written communication skills in English.
• Self-motivated with a results-driven mindset.

Responsibilities

• Initiate outbound calls to potential customers.
• Identify and generate new leads through various methods.
• Assess prospects' needs to ensure high-quality leads.
• Develop and maintain relationships with potential clients.
• Maintain detailed records in the CRM system.
• Collaborate with Sales and Marketing teams.
• Conduct market research to identify new opportunities.
• Meet or exceed targets for qualified leads.

Skills

Cold calling techniques

Lead generation

CRM proficiency

Communication skills

Problem-solving

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

Job description

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.

We're looking for highly motivated Sales Development Representatives (SDR) to join our sales team. You will be responsible for placing approximately 200 cold outbound calls a day, to specific UK industries and verticals, to generate opportunities for our team of Business Development Managers (BDMs).

As an SDR, you will play a critical role in driving the growth of our business by identifying, engaging, and qualifying leads through cold calling and lead generation activities. You will work closely with the Sales teams to generate and nurture a pipeline of prospective clients, helping to set the stage for the sales team to close deals.

In addition to a base salary, we also offer an attractive commission structure in place for hitting Sales Accepted Lead (SAL) targets.

Responsibilities

• Cold Calling: Initiate outbound calls to potential customers, introducing them to our products/services and gauging their interest.
• Lead Generation: Identify and generate new leads through a variety of methods, including outbound emails, social media outreach, and cold calls.
• Qualifying Leads: Assess prospects' needs, decision-making authority, and buying potential, ensuring only high-quality leads are passed on to the sales team.
• Lead Nurturing: Develop and maintain relationships with potential clients by regularly following up on previous conversations to keep prospects engaged.
• CRM Management: Maintain detailed records of interactions and activities in the CRM system, ensuring up-to-date and accurate information.
• Collaboration: Work closely with the Sales and Marketing teams to align on target market strategies, messaging, and lead qualification processes.
• Research: Conduct market research to identify potential new markets, verticals, or opportunities for sales outreach.
• Performance Metrics: Meet or exceed daily, weekly, and monthly targets for calls, qualified leads, and appointments booked for the sales team.

Skills and Competencies

• Experience: Minimum 2 years of experience in a similar sales development, lead generation, or telemarketing role.
• Communication: Strong verbal and written communication skills in English, with the ability to engage prospects in meaningful conversations and handle objections.
• Sales Skills: Familiarity with cold calling techniques, consultative selling, and the ability to qualify leads effectively.
• Tech Savvy: Proficiency with CRM systems (e.g., Salesforce, HubSpot) and lead generation tools. Knowledge of LinkedIn Sales Navigator and other prospecting platforms is a plus.
• Self-Motivated: A results-driven mindset with the ability to work independently and as part of a team, maintaining a proactive approach.
• Organisational Skills: Strong time management and organisational skills to handle high call volumes and follow‑up tasks effectively.
• Problem‑Solving: Ability to think critically and identify solutions that will move leads forward in the sales pipeline.

The detail

• Reports To: Sales Director
• Clear progression path within a fast-growing company.
• 9:00 am to 5:30 pm Mon‑Fri (GMT).
• 15 days holiday per year + your birthday off.
• You need a minimum 20 MB broadband line, and your own PC/Laptop and headset.

Salary range is base salary + bonus.

R465 000 - R644 000 a year

Bonus structure OTE: 50‑75% of base salary