Sales Development Exec (Af)

Medium; Cape Town; Remote; ZAR 225 000 - 541 000; Full time

Job summary

A leading parcel delivery service is seeking a Sales Development Representative to initiate outreach, generate leads, and support the sales team. You will need strong communication skills and at least 2 years of relevant experience. The role offers a base salary of £10,000 to £24,000 per year with bonus potential and a remote working environment.

Benefits

15 days holiday + birthday off

Clear progression path

Remote work flexibility

Qualifications

• Minimum 2 years of experience in a similar role.
• Strong verbal and written communication skills.
• Proficiency with CRM systems and lead-generation tools.

Responsibilities

• Initiate outbound cold calls to potential customers.
• Identify and generate new leads through various outreach methods.
• Qualify prospects and maintain detailed records in the CRM.

Skills

Sales development experience

Communication skills

Cold-calling techniques

CRM proficiency

Proactive mindset

Time management

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

Job description

ParcelHero is one of the UK's biggest parcel delivery price comparison sites.

With over 5 million visitors a year and a remote workforce worldwide, we are a technology-driven company pushing innovative delivery solutions to deliver exceptional customer care.

As a forward‑thinking and dynamic business, we offer excellent career growth opportunities in a fast‑paced, remote‑first culture that values initiative, adaptability and a strong sense of ownership.

New Product Launch

We will be rolling out worldwide our new TMS (Transport Management Solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting‑edge shipping platform.

Responsibilities

• Initiate outbound cold calls to potential customers in specific UK industries and verticals to generate opportunities for our Business Development executives.
• Identify and generate new leads through outbound emails, social media outreach and cold calls.
• Qualify prospects by assessing needs, decision‑making authority and buying potential, ensuring only high‑quality leads are passed on to the sales team.
• Develop and maintain relationships with potential clients by regularly following up on previous conversations to keep prospects engaged.
• Maintain detailed records of interactions and activities in the CRM system, ensuring up‑to‑date and accurate information.
• Collaborate closely with the Sales and Marketing teams to align on target‑market strategies, messaging and lead‑qualification processes.
• Conduct market research to identify potential new markets, verticals or opportunities for sales outreach.
• Meet or exceed daily, weekly and monthly targets for calls, qualified leads and appointments booked for the sales team.

Skills and Competencies

• Minimum 2 years of experience in a similar sales development, lead generation or telemarketing role.
• Strong verbal and written communication skills with the ability to engage prospects in meaningful conversations and handle objections.
• Familiarity with cold‑calling techniques, consultative selling and the ability to qualify leads effectively.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and lead‑generation tools.
• Knowledge of LinkedIn Sales Navigator and other prospecting platforms is a plus.
• Results‑driven mindset and the ability to work independently and as part of a team, maintaining a proactive approach.
• Strong time‑management and organisational skills to handle high call volumes and follow‑up tasks effectively.
• Ability to think critically and identify solutions that move leads forward in the sales pipeline.

Reports to: Head of Sales – Clear progression path within a fast‑growing company.

Working hours: 8:30 am to 5:00 pm GMT, Monday‑Friday.

15 days holiday per year + your birthday off.

Minimum broadband requirement: 20 MB, plus your own PC/laptop and headset.

Salary: £10,000 – £24,000 per year, base salary + bonus.

Bonus structure (OTE): 60 % of base salary.