Sales Coordinator

Ciovita; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A vibrant company in Cape Town is looking for an enthusiastic individual to join their sales team. The ideal candidate will manage customer orders, maintain accurate databases, and provide excellent customer service. Candidates should have strong communication skills and a high school degree, with experience in sales and administration being a plus. This role involves upselling products and entails responsibilities like training employees and attending company events.

Qualifications

• High school degree or equivalent; bachelor’s degree a plus.
• Sales experience preferred but not compulsory.
• Two+ years of administrative experience proficient with Microsoft Office Suite.
• Excellent communication - internal and external.
• Excellent customer service.
• Good problem-solving abilities.

Responsibilities

• Loading of customer orders and overseeing these throughout the production process.
• Managing and filtering orders on our database to ensure all information is accurate.
• Continuous customer liaison via telephone and email.
• Maintain good client relationships.
• Deliver on targeted sales strategies.
• Close sales and lead customers through the ordering process.
• Work closely with design and production planning teams.
• Create and maintain a database of prospective clients.
• Upselling of new products.
• Assisting at events that the company is affiliated with.
• Employee training and upskilling.

Skills

Time management

Customer service

Communication

Problem-solving

Education

High school degree or equivalent

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

We are looking for a vibrant and enthusiastic individual to join our sales team. The ideal candidate should have excellent time management, work under pressure, be driven and self-motivated with a desire to succeed.

Responsibilities

• Loading of customer orders and overseeing these throughout the production process - start to end
• Managing and filtering orders on our database to ensure all information loaded is accurate, and that deadlines are being met
• Continuous customer liaison via telephone and email, updating them on their order status
• Maintain good client relationships
• Deliver on targeted sales strategies
• Close sales and lead customers through the ordering process
• Work closely with design and production planning teams
• Create and maintain a database of prospective clients
• Upselling of new products
• Assisting at and being involved with events that the company is affiliated with
• Employee training and upskilling

Required Qualifications

• High school degree or equivalent; bachelor’s degree a plus
• Sales experience preferred but not compulsory
• Two+ years of administrative experience proficient with Microsoft Office Suite
• Excellent communication - internal and external
• Excellent customer service
• Good problem-solving abilities