Sales Consultant-1

Oldmutual; Johannesburg; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Old Mutual in Johannesburg is seeking a results-driven sales professional to provide quality service, manage leads, and guide customers through product offerings over the phone. You will handle quotations, maintain key sales ratios, and ensure data accuracy while meeting shift schedules and quality targets.

The role requires Matric or NQF Level 4, 2 years of short-term insurance experience, and compliance with DOFA, credit, and criminal clearances.

Formación

• Matric or NQF Level 4 is required.
• 2 years short-term insurance experience is required.
• DOFA (Discrimination) compliance expected.
• Credit clear is required.
• Criminal clear is required.

Responsabilidades

• Provide quality sales service that results in new and existing business growth.
• Handle incoming and outgoing sales calls per schedules, campaigns, and targets.
• Guide customers through product offerings, pricing, terms and conditions telephonically.
• Provide accurate and efficient quotations to customers.
• Maintain lead-to-sale, lead-to-quote, and quote-to-sale ratios as targets.
• Work shifts as scheduled and manage time/workloads to meet deadlines and targets.
• Sell according to daily targets and manage allocated leads.
• Maintain a 90% QA average on all calls and capture customer data accurately.

Conocimientos

Accounting

Action Planning

Computer Literacy

Data Analysis

Database Reporting

Data Compilation

Data Interpretations

Evaluating Information

Management Reporting

Numerical Aptitude

Oral Communications

Professional Presentation

Report Review

Sales Software

Statistical Analysis Techniques

Educación

NQF Level 3 & NQF Level 2 - Below school leaving

Descripción del empleo

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

• To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.
• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
• Telephonically guide customers through the product offering, pricing, terms and conditions.
• Provide accurate and efficient quotation/s to customers.
• Maintain an agreed lead to sale ratio.
• Maintain an agreed lead to quote ratio.
• Maintain an agreed quote to sale ratio.
• Required to work shifts as scheduled.
• Manage all allocated leads.
• Sell according to agreed targets for the day.
• Maintain a 90% QA average on all calls.
• Accurately and efficiently capture all customer data.
• Finalise calls at point of contact, where possible.
• Forward accurate policy documents to customers within mandated timeframes.
• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.
• Manage time and workloads to ensure that deadlines and targets are met.
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

Qualification

• Matric or NQF Level 4
• 2 years Short term insurance experience
• DOFA
• Credit clear
• Criminal clear
• na

Skills

• Accounting
• Action Planning
• Computer Literacy
• Data Analysis
• Database Reporting
• Data Compilation
• Data Interpretations
• Evaluating Information
• Management Reporting
• Numerical Aptitude
• Oral Communications
• Professional Presentation
• Report Review
• Sales Software
• Statistical Analysis Techniques

Competencies

• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

• NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date 15 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!