
Enable job alerts via email!
A global elevator and escalator leader is seeking a Customer Service Manager in Gauteng, Pretoria. This role involves managing customer relations, driving sales figures, and monitoring contracts to ensure requirements are met. Candidates should have strong sales strategies and excellent communication skills. Join a diverse team focused on innovation and customer satisfaction.
Date Posted : Country : South AfricaLocation : 17 Angus Crescent, GautengThe candidate will be responsible for the belowCustomer Service ManagementMaintain Weekly and monthly meetings with potential and existing clients to drive the O & T Sales figure in your region.Maintain customer relations and grow the business of the company by generating O & T Sales.Establish prospective customers / clients and new target segment and penetrate sales in that area.Keep relationships with key account customers.Monitoring of contract agreements and customer requirements regarding obsolesce and age of equipment's.
Collaborate with the construction teamAdministrationEnsure that all construction mod sales documents timeously to head office.Ensure that the customer tender document has been completely read and understood and contains the requirements of the document for pricing.Ensure that you have % tender submission on time to tender date.Monthly forecast to be send to the sales directorAttend all forecast meeting as per calendar appointmentsAttend to branch meetings as per branch manager's instruction.PerformanceEnsure all objectives / targets are met as per Company and individual plan.Understand new products that are being launched.Apply where required complete sales strategies for all to meet sales forecast and targets.Ensure proposals are submitted to the requirements of sales efficiency to individual target.Must be able to convert leads to sales through good communication, follow-ups and positive attitude.Participation in trade shows, exhibitions, networking with local associations to promote Otis Products.Monitor the fluctuating market to establish competitors, latest innovation of the products.
Safety ManagementEnsure that you adhere to safety culture not only on site but in the office environment as well.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company.
We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69, people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than countries and territories worldwide.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people.
As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.
We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
If you would like to learn more about environmental, social and governance (ESG) at Otis clickhere.Become a part of the Otis team and help us #BuildwhatsnextOtis is An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us