Sales Consultant

The Recruitment Guy (Pty) Ltd; Newcastle; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A local recruitment agency in Newcastle is seeking an experienced Sales Consultant. The role involves managing customer interactions, achieving sales targets, and maintaining accurate records. Applicants should have a Matric and Sales and Marketing diploma, along with at least 5 years of experience. A valid driver's license and strong communication skills are essential. This is a permanent position offering a competitive salary plus commission.

Qualifications

• At least 5 years of experience in a relevant role.
• Valid driver’s license required.

Responsibilities

• Manage customer portfolio and interactions.
• Sell products by identifying customer needs.
• Maintain accurate records and process orders.
• Address customer queries and delivery arrangements.

Skills

Strong communication skills

Customer service skills

Sales and planning abilities

Computer literacy

Knowledge of delivery logistics

Education

Matric + Sales and Marketing Diploma

Tools

CRM system

Job description

Overview

Sales Consultant position available in Newcastle.

An opportunity for experienced Sales Consultants is required for permanent employment based in Newcastle, Zululand & Port Shepstone.

Industry: Stationery, Office Supplies, Back to School, Cleaning & Hygiene Sales.

Salary: Market related R15 000 – R22 000 kpm + Commission.

Responsibilities

• Customer Portfolio Management
• Organize and control customer interactions using historical data and planned visits.
• Use reports to plan visits, maintain service quality, and manage budgets.
• Sales Execution
• Sell products/services by identifying customer needs and presenting solutions.
• Prepare for calls, understand customer needs, introduce products, and follow up.
• Administration
• Maintain accurate records, process orders, and manage reports.
• Update customer data, handle quotations, contracts, and expense reports.
• Inbound Call Handling
• Resolve queries, provide product info, and manage delivery arrangements.
• Address delivery issues, stock queries, and customer messages.
• BTS (Back to School)
• Promote BTS programs to new and existing schools.
• Communication
• Maintain strong relationships with internal teams and clients.
• Foster good relationships with internal staff and client departments.
• Performance Criteria:
  • Daily customer visits and professional conduct.
  • Achievement of sales targets.
  • Accurate order processing and contract updates.
  • Prompt and courteous call handling.
  • Adherence to company policies and procedures.
  • Strong interpersonal relationships and company representation.

Requirements

• Minimum Qualification: Matric + Sales and Marketing Diploma
• Experience: At least 5 years in a relevant role

Skills & Knowledge

• Valid driver’s license
• Computer literacy
• Strong communication and customer service skills
• Sales and planning abilities
• Business calculations (GP, sales-to-expense ratios) Knowledge
• Product and pricing details
• CRM system usage
• Company policies and services
• Delivery logistics