Sales Consultant

Managed People Solutions; Mbombela; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading wine merchant is seeking a passionate Sales Consultant to join their team in Mpumalanga. The ideal candidate will have a diploma in Sales or related fields with 2-3 years of FMCG experience. Responsibilities include managing customer interactions, coordinating stock, and delivering outstanding service. Knowledge of the liquor industry and a CWA Certificate are advantageous.

Qualifications

• 2-3 years of sales and merchandising experience in a related FMCG environment.
• Knowledge of the liquor industry and wine.
• CWA Certificate Wine Course is a plus.

Responsibilities

• Execute call procedures and manage customer interactions.
• Coordinate stock allocation and maintain sales area databases.
• Identify training needs and execute training plans for customers.
• Plan and deliver excellent customer service and satisfaction.

Skills

Sales skills

Coaching abilities

Negotiation skills

Customer service

Education

Diploma in Sales, Marketing, Hospitality or Food and Beverage management

Job description

Meridian Wine Merchants is currently seeking a passionate and results-driven individual to join our team as a Sales Consultant.

At Meridian Wine Merchants, we expertly combine tradition and innovation to provide outstanding products tailored to our diverse clients.

This position is based in Nelspruit, Mpumalanga.

Duties and Responsibilities

• Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.
• Effectively execute sales levers at outlet, in accordance with the SOP according to customer call procedure.
• Collect, capture, and maintain accuracy of all wines listed on all wine lists in your sales area as per the wine list data base SOP.
• Effectively execute stock allocation, by managing the stock allocation as per RSM requirements and stock allocation report.
• Log all calls and capture interaction with customers on the handheld device as per SOP and RSM requirements.
• New product introduction, vintage changes, and upliftment procedure to be carried out as per SOP.
• Client Trade visits to be done as per the RSM's requirements and according to SOP.
• Deliver customer satisfaction by call cycle management.
• Effective planning of the call cycle as per contact and coverage SOP.
• Plan and prioritize, demonstrate abilities to manage competing demands.
• Deliver customer satisfaction by assisting new customers in opening accounts, as per SOP on new accounts.
• Recording and promptly acting upon customers' complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
• Identifying and execute promotional opportunities / requirements as per the customers' needs and promotional SOP.
• Identify training needs of the customer and execute according to a training plan.
• Understand the sales strategy as well as your personal sales target by customer and brand and deliver the result.
• Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
• Manage and take care of company assets including car, laptop, and handheld devices as per SOP.
• Submit all expense reports on time as per SOP.

Qualifications and experience

• Diploma relating to Sales, Marketing, Hospitality management or Food and Beverage management.
• Liquor Industry and wine Knowledge.
• Selling, Coaching, and Negotiation.
• 2-3 years sales and merchandising experience in a related FMCG environment.
• CWA Certificate Wine Course.

Please do not apply for the position if you do not meet the requirements.

Should you not receive any feedback within 2 weeks after the closing date, please consider your application unsuccessful.