Sales Consultant

Old Mutual; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A financial services company in Johannesburg is seeking individuals to provide quality sales service, manage leads, and guide customers through product offerings. Responsibilities include handling sales calls, giving quotes, and maintaining quality standards. This role requires strong communication skills and a customer-focused approach. The position is part of a commitment to diversity and alignment with the company's Employment Equity Plan.

Responsibilities

• Handle incoming and outgoing sales calls as per schedules and targets.
• Guide customers telephonically through product offering and pricing.
• Provide accurate and efficient quotations to customers.

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.

Responsibilities

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
• Telephonically guide customers through the product offering, pricing, terms and conditions.
• Provide accurate and efficient quotation(s) to customers.
• Maintain an agreed lead-to-sale ratio.
• Maintain an agreed lead-to-quote ratio.
• Maintain an agreed quote-to-sale ratio.
• Required to work shifts as scheduled.
• Manage all allocated leads.
• Sell according to agreed targets for the day.
• Maintain a 90% QA average on all calls.
• Accurately and efficiently capture all customer data.
• Finalize calls at point of contact, where possible.
• Forward accurate policy documents to customers within mandated timeframes.
• Deal with all customers in a professional manner in strict accordance with the businesses culture, products and quality standards.
• Manage time and workloads to ensure that deadlines and targets are met.
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

Skills

No additional skills listed.

Competencies

• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

Not specified.

Closing Date

25 November 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!