Sales Consultant

The Foschini Group; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company in Gauteng is seeking a motivated retail sales assistant who excels in customer service. The role requires 2-3 years of retail experience, preferably in mattress or furniture sales. Candidates should be computer literate and possess excellent communication skills. Responsibilities include maximizing sales, assisting customers, maintaining store appearance, and managing stock. Join a dynamic team where your contributions will be valued.

Qualifications

• 2 – 3 years' retail sales experience required.
• Experience in mattress or furniture sales preferred.
• Computer literate.

Responsibilities

• Maximize sales by providing excellent customer service.
• Assist shoppers in finding products and processing payments.
• Maintain cleanliness and organization of the store.
• Handle customer complaints and refunds.

Skills

Excellent customer communication skills

Attention to detail

Time management

Conflict handling

Teamwork

Smart appearance

Education

Matric

Job description

DescriptionKey Responsibility Areas : Sales maximizationProviding excellent customer service at all timesBasic administrationFollowing company policies and proceduresAssuring that showroom looks presentable at all timesBe involved in stock control and management.Assisting shoppers to find the goods and products they are looking for.Being responsible for processing cash and card payments.Stocking shelves with merchandise.Answering queries from customers.Reporting discrepancies and problems to the supervisor.Giving advice and guidance on product selection to customers.Balancing cash registers with receipts.Dealing with customer refunds.Keeping the store tidy and clean, this includes hovering and mopping.Responsible dealing with customer complaints.Working within established guidelines, particularly with brands.Attaching price tags to merchandise on the shop floor.Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays.

Experience and Qualifications : Matric 2 – 3 years' retail sales experience Mattress or furniture sales experience required Computer literate Skills : Must have a systematic work approachMust have excellent customer communication skillsMust have good telephone etiquetteAttention to detailTime managementInternal motivationMust be able to handle conflict Must be able to work under pressureFriendly, motivated and calmFriendly and engaging personalityComfortable working with members of the public.Should have a confident mannerMust be helpful and politeAssistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stockYou should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.Able to work as part of a sales teamKnowledge of inventory techniquesShould be of a smart appearance and articulatePreference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of (and any amendments thereto).