Sales Consultant

I-Fundi; Gauteng; On-site; ZAR 500 000 - 750 000; Full time

Job summary

A leading training and recruitment firm in Gauteng seeks a Sales Manager to achieve sales targets and manage client relationships effectively. This role involves managing the sales cycle, ensuring client satisfaction, and driving operational efficiency. Applicants must have a strong background in sales and account management, particularly in HR or training sectors. Excellent communication and interpersonal skills are critical for success in this position.

Qualifications

• Proven track record in key sales and account management.
• HR/Training/Recruitment industry background mandatory.
• Strong communication skills essential.

Responsibilities

• Achieve sales targets among new and existing clients.
• Manage sales cycle from inception to closure.
• Maintain client satisfaction and address concerns.

Skills

Sales management

Account management

Excellent written and verbal communication

Team collaboration

Resilience

Job description

Sandton, South Africa | Posted on 11 / 06

Key Performance Objectives

• Ensure that sales targets and objectives are achieved.
• Ensure that annual sales targets are achieved by ensuring that sales opportunities with new and existing clients are maximised.
• Ensure effective account management to ensure continued business and a positive brand experience.
• Manage and mobilise sales actions in order to ensure effective and timely delivery of commitments to clients.

Responsibilities

Actively work engagements as per the sales plan to achieve sales targets amongst new and existing clients. Manage the sales cycle from inception to closure in order to ensure that deals close. Constantly update sales reporting and dashboard requirements and provide reports to the Director as required. Ensure margin protection on all deals. Ensure that strategic conversations take place with clients in order to establish needs and cross‑sell opportunities. Jointly with the Director, agree actions and next steps to close the deals.

Operational Alignment

Ensure that all projects are handed over to operations post deal closure via a hand‑over document. Ensure that the hand‑over document clearly defines the scope and agreement of all projects. Assure that weekly sales / operational alignment meetings take place. Clearly understand margins per project and communicate a broad budget accordingly within which the operational budget can be developed. Keep the operation informed of potential deals that could impact the operation. Proactively inform the CEO of potential deals that will require the acquisition of new material design in order to ensure proactive sourcing.

Account Management

Ensure a clear understanding of client organograms, role players and politics and ensure effective management in achievement of i‑Fundi's objectives. Check in with operational project teams to ensure that client delivery is being managed effectively and ensure that the client is happy with delivery. Identify possible project risks, communicate proactively and manage the risk proactively in order to ensure that projects are not derailed. Understand the client's expectations in terms of delivery from the learners, track performance and communicate progress to the client. Manage any issues or concerns. Ensure visibility on client sites. Ensure that operational project meetings and status reports take place with the clients at the required intervals. Run preliminary start‑up meetings with the clients and ensure that the necessary sales hand‑over documents and SLA's are drafted and signed off. After conducting strategic conversations with clients, ensure that account forecasts are drawn up in order to reflect the sales pipeline for the financial year. Navigate the sales process effectively in order to ensure that face‑to‑face time is granted and feedback is obtained post engagements / proposals. Manage sales deliverables via a centralized action tracking function and ensure that delivery is mobilised and all commitments are delivered on. Where required post client meetings send company profiles / documents and / or draft proposals. Tie down follow‑up meetings with clients as required post engagements. Post proposal submission, ensure that the client is engaged for feedback and make changes for re‑submission.

Requirements

• Proven track record in key sales and account management.
• HR / Training / Recruitment industry background – (IT, Supply Chain, Banking and Insurance).
• Understanding of BBBEE codes.
• Understanding of National Qualifications Framework an advantage.
• Public Relations / Communications background an advantage.
• Excellent written and verbal communication skills.
• Excellent listening skills with an ability to probe.
• Must be politically astute and have an ability to navigate corporate politics and structures.
• Must be resilient and able to handle rejections.
• Team player.
• Must be action driven, highly structured with a strong delivery focus.