Sales Consultant

Stonebridge HR Solutions; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading HR solutions provider is seeking a dynamic Sales Consultant in Durban to drive sales and manage client relationships in the catering equipment industry. Ideal candidates will have 3-5 years of industrial sales experience, strong administration and customer service skills, and a solid understanding of tendering processes. Responsibilities include managing orders, upselling, and meeting sales targets. This is a full-time role with potential for growth in a supportive team environment.

Qualifications

• Minimum of 3-5 years’ experience in a sales position.
• Experience in an Industrial environment.
• Knowledge of tendering processes, quoting, and proposal development.

Responsibilities

• Manage orders until payment is completed.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Understand and manage client expectations.

Skills

Advanced knowledge of Microsoft Office applications

Project management knowledge

High level of administration skills

Sound business writing skills

Customer Service skills

Education

Grade 12 or NQF 4 equivalent

Tools

Syspro

Job description

SUMMARY

We are looking for a dynamic and target driven Sales Consultant for an established company within catering equipment industry based around the Durban area. The successful candidate will have industrial equipment experience as well as a good understanding of tendering processes.

POSITION INFO: Requirements

• Grade 12 or NQF 4 equivalent
• Minimum of 3-5 years’ experience in a sales position
• Experience in an Industrial environment
• Experience with industrial equipment sales experience (e.g., machinery, heavy-duty tools, motor industry, manufacturing equipment, Printers, food, etc.).
• Understand tendering processes, quoting, and proposal development.
• Comfortable with stock control and technical product knowledge.
• Experience in Hospitality would be an advantage
• Syspro knowledge would be an advantage
• Experience in managing stakeholders
• Must have own transport and a valid driver’s license
• Knowledge of the catering equipment would be advantageous

SKILLS REQUIRED

• Advanced knowledge of Microsoft Office applications
• Project management knowledge
• High level of administration skills
• Sound business writing skills
• Customer Service skills

RESPONSIBILITIES: Order Management

• Manage orders until payment is completed.
• Process returns and credit notes in accordance with the established procedures.
• Ensure that shipment dates are updated periodically.
• Manage quote submissions, and order processing.

SALES TARGETS

• Meet or exceed monthly, quarterly, and annual sales targets.
• Generate a specific number of new client accounts per period.
• Produce weekly / monthly sales reports vs targets.

CLIENT RELATIONSHIP MANAGEMENT

• Understand and manage client expectations.
• Generating leads by building relationships with potential and existing clients.
• Enhancing customer experience.
• Provide outstanding service to consumers both before and after the sale.
• Refer to all client complaints received telephonically to the appropriate manager.
• Maintain a customer database.

PRODUCT KNOWLEDGE & PROMOTION

• Demonstrate thorough knowledge of company products / services.
• Accurately present and recommend suitable products to clients.
• Conduct sales presentations, negotiations and conduct cold calling sales.

UPSSELLING & CROSS-SELLING

• Increase average deal size by identifying upsell or cross-sell opportunities.
• Maintain a target percentage of sales revenue from existing client.

TEAM COLLABORATION AND SALES SUPPORT

• Provide timely and professional administrative and quotation support to the external sales team.
• Actively participate in all scheduled internal meetings, sales briefings, and product training sessions.

Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks,