Sales Associates - V&A

Pandora; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading jewellery brand in Cape Town is seeking a passionate Sales Associate to provide exceptional customer service and assist customers in finding the perfect gifts. This role involves actively contributing to sales goals, maintaining store organization, and participating in visual merchandising. Ideal candidates will have a strong passion for retail, excellent communication skills, and a commitment to creating a positive shopping experience. Join us and start your career journey with our dynamic team!

Qualifications

• Passion for retail and service excellence.
• Ability to sell products and enhance customer experience.

Responsibilities

• Deliver exceptional customer service and sales.
• Participate in store organization and visual merchandising.
• Co-responsible for personal training and updates.

Job description

Overview

We have opportunities in our Jewellery Stores!
Our team is looking for a passionate Sales Associate to join our team! Are you passionate about retail and service excellence? Are you confident to sell our beautiful jewellery and help our customers find the perfect gifts for their loved ones? Don't miss the chance to create your#incredible career in a dynamic and international work environment.

Responsibilities

• SELLING • Masters all the features of the products enhancing technical and stylistic details and attends to all the LINKs training to be always posted on the new launches • Understands and gives priority to the customer’s needs in order to offer the best possible experience in store • Participates proactively and efficiently in sales activities, making use of all the tools and the sales channels available (on line and off line) • Contributes actively to the achievement of the sales objectives according to both the individual and the store’s goals which are constantly monitored • Maintains high and consistent level of customer service standards • Asks constantly feedback to customers, by also using quality surveys • Manages all issues related to the costumer service in a serious, helpful and professional manner, in particular: complaints, returns, individual orders, etc. • Promptly finds the relevant / necessary information for the daily work performance (e.g.:priority of the day, goal of the day, important updates from the company)
• VISUAL AND STORE ORGANISATION • Participates in the organization of the store, making sure that the store, the back office and the inventory are always kept clean and tidy • Checks the products delivered in the store, organizes and arranges them for display • Takes part in the stock control and internal inventory • Organizes the shipments to customers • Takes part in the Visual Merchandising activities • Keeps private any confidential information, in particular sensitive data concerning the company, the team and the customers • Supports the sustainability choices of the company, by putting into action measures aiming to reduce our impact on the environment and minimizing waste
• OTHER • With the support of the SM, is co-responsible for its own training and constant updating

Benefits

Do you have what it takes to join a beautiful brand? What are you waiting for? Apply here and start your career journey with us!