Sales Associate - Table Bay

Pandora; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A renowned jewelry retailer in Cape Town is looking for a passionate Sales Associate. This role involves providing excellent customer service, achieving sales targets, and participating in store organization and visual merchandising. Ideal candidates should have strong sales skills, a passion for retail, and confidence in assisting customers with their jewelry purchases. Join this dynamic team to start a rewarding career in the jewelry sector.

Qualifications

• Passionate about retail and service excellence.
• Ability to meet sales targets and contribute to team goals.
• Confidence in selling jewelry and assisting customers.

Responsibilities

• Provide excellent customer service and support sales objectives.
• Organize the store and ensure a clean environment.
• Participate in stock control and visual merchandising activities.

Skills

Customer service excellence

Sales skills

Active listening

Product knowledge

Job description

We have opportunities in our Jewellery Stores! Our team is looking for a passionate Sales Associate to join our team! Are you passionate about retail and service excellence? Are you confident to sell our beautiful jewellery and help our customers find the perfect gifts for their loved ones? Don't miss the chance to create your #incredible career in a dynamic and international work environment.

The Sales Associate is responsible for providing excellent customer service and contributing to the achievement of the sales targets (quantitative and qualitative, individual and team). The main purpose of the SA is to help the customer select, within our universe of jewels, the ones that best express their personality.

SELLING

• Masters all the features of the products, enhancing technical and stylistic details, and attends to all the LINKs training to stay posted on new launches.
• Understands and prioritises customers’ needs to offer the best possible experience in store.
• Participates proactively and efficiently in sales activities, using all available tools and sales channels (online and offline).
• Contributes actively to achieving sales objectives according to both individual and store goals, which are constantly monitored.
• Maintains a high and consistent level of customer service standards.
• Consistently seeks feedback from customers, also using quality surveys.
• Manages all issues related to customer service in a serious, helpful and professional manner, including complaints, returns, and individual orders.
• Finds relevant and necessary information quickly for daily work performance (e.g., priority of the day, daily goal, important updates from the company).

VISUAL AND STORE ORGANISATION

• Participates in the organization of the store, ensuring that the store, back office, and inventory are always clean and tidy.
• Checks delivered products, organizes and arranges them for display.
• Takes part in stock control and internal inventory.
• Organises shipments to customers.
• Takes part in visual merchandising activities.
• Keeps private any confidential information, particularly sensitive data concerning the company, the team, and the customers.
• Supports sustainability choices of the company by implementing measures that reduce environmental impact and minimise waste.

OTHER

With the support of the SM, is co‑responsible for its own training and constant updating.

Do you have what it takes to join a beautiful brand? What are you waiting for? Apply here and start your career journey with us!