Sales Associate - East Rand Mall

Pandora A / S; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An international jewelry brand in Gauteng is looking for a passionate Sales Associate who excels in customer service and sales. You will help customers select jewelry that expresses their personality, maintain store organization, and achieve sales targets. If you are confident in a retail setting and eager to contribute to a dynamic team, apply now to start your career journey with us.

Qualifications

• Passionate about retail and service excellence.
• Confident in selling jewelry and assisting customers.
• Ability to maintain high customer service standards.

Responsibilities

• Provide excellent customer service to meet store sales targets.
• Keep the store organized and products displayed attractively.
• Participate in sales activities and manage customer issues.

Skills

Customer service

Sales techniques

Product knowledge

Job description

Overview

We have opportunities in our Jewellery Stores!

Our team is looking for a passionate Sales Associates to join our team!

Are you passionate about retail and service excellence?

Are you confident to sell our beautiful jewellery and help our customers find the perfect gifts for their loved ones. Don't miss the chance to create your #incredible career in a dynamic and international work environment.

The Sales Associate is responsible for providing an excellent customer service and contributes to the achievement of the sales targets (quantitative and qualitative, individual and team).

The main purpose of the SA is to help the customer to select, within our universe of jewels, the ones that better express their personality.

Responsibilities

• Masters all the features of the products enhancing technical and stylistic details and attends to all the LINKs training to be always posted on the new launches
• Understands and gives priority to the customer's needs in order to offer the best possible experience in store
• Participates proactively and efficiently in sales activities, making use of all the tools and the sales channels available (online and offline)
• Contributes actively to the achievement of the sales objectives according to both the individual and the store's goals which are constantly monitored
• Maintains high and consistent level of customer service standards
• Asks constantly feedback to customers, by also using quality surveys
• Manages all issues related to the costumer service in a serious, helpful and professional manner, in particular: complaints, returns, individual orders, etc.
• Promptly finds the relevant / necessary information for the daily work performance (e.g.: priority of the day, goal of the day, important updates from the company)

Visual and Store Organisation

• Participates in the organization of the store, making sure that the store, the back office and the inventory are always kept clean and tidy
• Checks the products delivered in the store, organizes and arranges them for display
• Takes part in the stock control and internal inventory
• Organizes the shipments to customers

Takes part in the Visual Merchandising activities

• Keeps private any confidential, in particular sensitive data concerning the company, the team and the customers
• Supports the sustainability choices of the company, by putting into action measures aiming to reduce our impact on the environment and minimizing waste

Other

• With the support of the SM, is co-responsible for its own training and constant updating

Do you have what it takes to join a beautiful brand.

What are you waiting for?

Apply here and start your career journey with us!