Sales Associate (120hr) -Fabiani - Fourways Mall

TFG (The Foschini Group); Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in South Africa is seeking a Customer Experience Ambassador for its Fabiani brand. This role involves providing exceptional service, exceeding customer expectations, and maintaining a keen understanding of the latest fashion trends. Ideal candidates will have at least one year of retail experience, excellent communication skills, and a passion for customer satisfaction. A flexible schedule is required as you'll be part of a dynamic retail environment.

Qualifications

• Minimum of 1 year of retail sales experience.
• Experience in the Hospitality Industry is an advantage.

Responsibilities

• Serve as an ambassador for the brand.
• Provide exceptional customer experiences.
• Track sales performance and seek new sales opportunities.

Skills

Good verbal/written communication skills

Ability to work independently

Proven track record of meeting and exceeding sales targets

Exceptional customer service skills

Flexibility to adapt to a dynamic environment

Education

Grade 12 qualification

Job description

About TFG

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

JOB DESCRIPTION

Are you with us?

About The Brand/Division

Our Vision is to provide exclusive premium apparel that is unmistakably Fabiani which elevates our customers’ style and confidence.

Our Characteristics

WE ARE BOLD

We live boldly, with the confidence to take risks.

WE ARE REFINED

We have discerning, refined taste that keeps our offering elegant and mindfully curated.

WE ARE SHARP

Everything we do is a cut above the rest, maintaining a sharp, distinct aesthetic.

Key Responsibilities

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Selling a diverse product range and keeping up to date with the latest fashion trends.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is always ready for our customers.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Available to work a flexible schedule to meet the business needs.

Qualifications And Experience

• A Grade 12 qualification
• A minimum of 1 years of retail sales experience
• Experience in the Hospitality Industry is an advantage

Skills

• Good verbal/ written communication skills
• The ability to work independently
• The ability to take initiative
• Attention to detail
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Persevering
• Leading Others - Inspires and guides others to achieve collective goals
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

Our Premium menswear brand, Fabiani has great equity and is loved by both local and international customers since 1978. Our customers trust Fabiani to live their best life in style.