Sales Assistant - Visual Merchandiser - Cape Union Mart - Merino

Cape Union Mart Group; Mpumalanga; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A prominent retail company in KwaZulu-Natal is looking for individuals passionate about customer service to join their team. Responsibilities include exceeding customer expectations, managing payments, and maintaining visual merchandising standards. Ideal candidates should possess a Matric or equivalent and up to 6 months of retail experience. The role demands effective communication and the ability to work retail hours.

Qualifications

• Up to 6 months retail experience required.
• South African citizen status is essential.
• Ability to work retail hours is mandatory.

Responsibilities

• Exceed customer expectations through effective selling techniques.
• Maintain housekeeping and visual merchandising standards.
• Process transactions accurately, including cash and card payments.

Skills

Customer service

Time management

Problem solving

Building & maintaining relationships

Education

Matric or Equivalent

Tools

Microsoft – Computer Proficiency

Job description

Duties and Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement

Essential:

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.