Sales Assistant - Receiving

Van Schaik Bookstore (Pty)Ltd; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail bookstore in Gqeberha is seeking a sales assistant with strong interpersonal and organizational skills. Responsibilities include handling customer enquiries, processing stock, and maintaining inventory. The ideal candidate should possess a senior certificate, be computer literate, and have a code B driver's license. This position involves physical work and offers a dynamic environment in a bookstore setting.

Qualifications

• Strong attention to detail and organizational skills.
• Previous experience in an academic bookstore environment is a strong recommendation.
• Code B drivers’ license is required.

Responsibilities

• Unloading and inspecting incoming shipments.
• Processing stock returns and maintaining neatness in the section.
• Handling customer enquiries via telephone, fax, and e-mail.
• Driving the company vehicle for ad hoc deliveries when required.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Communication skills

Excellent telephone etiquette

Proficiency in English

Education

Senior certificate

Tools

MS Office suite

MS Outlook

Job description

Overview

Van Schaik Bookstore needs a sales assistant who possesses good interpersonal and administrative skills and can function well under pressure.

Responsibilities

• Unloading and Inspection of incoming shipment
• Unpack new stock and verify delivery notes and invoices
• Record daily receipts of invoices on the system and update any price changes
• Processing new and inter-branch stock
• Handle and process stock returns
• Accurately and efficiently package books and other items for dispatch
• Prepare parcels for courier collection and arrange courier bookings
• Maintain administrative process, including customer orders, pro-formas, enquiries, invoices, waybills and supplier returns
• Applying the company’s stock control and customer service policies
• Daily disposal of used packaging material and maintain neatness and order within the section
• Organise, store, and maintain stock in storage area, ensuring proper stock rotation to prevent outdated inventory
• Handle customer enquiries via telephone, fax and e-mail
• Prepare quotations for individual customers, institutions and libraries
• Provide excellent customer service and assist with enquiries at the pay point
• Perform physical work that may be labour-intensive
• Drive the company vehicle for ad hoc deliveries when required.

Requirements

• Strong attention to detail and organizational skills
• Good communication skills and excellent telephone etiquette
• Senior certificate
• Computer literate (MS Office suite) and MS Outlook
• Proficient in English
• Previous experience in an academic bookstore environment is a strong recommendation
• Code B drivers’ licence