Sales Assistant - Cape Union Union Mart - Irene

Cape Union Mart Group; Gauteng; On-site; ZAR 80 000 - 120 000; Full time

Job summary

A retail company is seeking an enthusiastic individual to join their team in Gauteng. The role involves exceeding customer expectations, ensuring sales targets are met, and maintaining visual merchandising standards. Candidates should have a Matric or equivalent, up to 6 months of retail experience, and be South African citizens. The position requires effective communication skills and a passion for customer service. This is an opportunity to work in a vibrant environment that values innovation and change management.

Qualifications

• Matric or equivalent is essential.
• Up to 6 months of retail experience is required.
• 1 year work experience in retail is advantageous.

Responsibilities

• Exceed customer expectations by practicing selling techniques.
• Ensure individual targets are consistently met.
• Maintain visual merchandising standards to optimize sales.
• Establish professional relationships and assist customers effectively.

Skills

Customer service

Sales techniques

Problem solving

Time management

Relationship building

Education

Matric or Equivalent

Tools

Microsoft proficiency

Job description

Duties and Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement

Essential

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.