Sales Assistant (Ballito)

Wellness Warehouse; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail health and wellness company in Durban is seeking a Retail Associate to enhance customer experiences by ensuring stock availability and maintaining store disciplines. Ideal candidates should possess Grade 12, at least 1 year of retail experience, and strong communication skills. This position offers various benefits, including performance incentives, medical aid options, and team member discounts.

Benefits

Performance incentives

Medical aid options

Birthday leave

Team member discounts

Ongoing learning and development

Qualifications

• Minimum 1 year retail experience.
• Very good written and verbal communication skills.
• Ability and willingness to work weekends and extended retail hours.

Responsibilities

• Deliver exceptional customer experiences.
• Ensure on-the-floor stock availability.
• Assist at point of sale and with cash ups.

Skills

Customer service skills

Communication

Retail experience

Basic computer literacy

Education

Grade 12

Job description

Department: Retail - Operations

Reporting Line: Store Leader

Job Purpose: To deliver exceptional customer experiences by ensuring on-the-floor stock availability, and contributing to increase sales and minimising losses

Responsibilities

Customer Experience

• Be professional.
• Greet, smile, and acknowledge customers.
• Know layout of store to direct customers to products

Store Disciplines & Productivity

• Opening & closing procedures are followed.
• To ensure all merchandising principles are always in place and that every item is ticketed.
• Ensure accurate receiving and checking of all store deliveries as per store manual.
• Ensure accurate stock counts & checking of product expiry dates.
• Cash handling - assist at point of sale and with cash ups.

Qualifications and Requirements

• Grade 12
• Minimum 1 year retail experience
• A genuine interest in health and wellness - brand ambassadors
• Basic computer literacy
• Very good written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours.
• Competency Assessment Achieved
• EE Position: No

Benefits

• Remuneration based on a ‘cost to company’ model and performance incentives.
• All permanent team members are required to join the company’s provident fund and risk benefit.
• Medical aid options are available.
• Birthday leave
• Team member discounts on in-store and online purchases
• Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
• Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

Additional Information

Include the position and location in the email subject line.