Sales Assistant

Ares Holdings; Stellenbosch; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail company in Stellenbosch seeks a sales assistant to provide excellent customer service and manage inventory. The ideal candidate has Grade 12 or equivalent and 6 months of customer service experience. Perks include health benefits, a uniform allowance, and staff discounts. Flexible shift work is necessary.

Benefits

Comprehensive health benefit

Quarterly uniform allowance

Staff discount (50% off)

Company performance incentive scheme

Long-service incentives

Holistic Employee Wellness programme

Qualifications

• 6 months customer service experience.
• Flexible shift work.
• Birkenstock knowledge advantageous.

Responsibilities

• Acknowledge every customer within 30 seconds.
• Maintain store housekeeping daily.
• Process deliveries and customer orders.
• Attend quarterly training sessions.
• Observe store and maintain stock presentation.

Skills

Customer Service

Sales Techniques

Inventory Management

Education

Grade 12 or equivalent

Job description

Overview

Birkenstock Stellenbosch is looking for a sales assistant to join our team. We are committed to the wellbeing of our team and work with a positive attitude.

Responsibilities

• Customer Service & Sales: Acknowledge every customer within 30 seconds, deliver excellent customer service following Birkenstock procedures, establish customer needs and use technical knowledge to demonstrate benefits, close the sale and secure add‑on sales.
• Inventory: Replenish footwear, apparel and accessories daily, minimize shrinkage by zoning the store, acknowledge customers and follow Birkenstock changing room policy, ensure stock entries in the POS systems are accurate, process deliveries and customer orders.
• Daily Operations: Maintain store housekeeping daily (dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms), assist the manager with opening and closing the store.
• Training: Attend quarterly training sessions, complete assessments, receive monthly feedback from the manager and set up monthly meetings with the store manager to discuss progress.
• Merchandising: Observe the store and maintain stock presentation according to Birkenstock standards, replenish sizes, assist the team to change windows and mannequins fortnightly, store POS materials to avoid damage.

Qualifications

• Grade 12 or equivalent.
• 6 months customer service experience.
• Birkenstock knowledge advantageous.
• Flexible shift work.

Perks & Benefits

• Comprehensive health benefit.
• Quarterly uniform allowance.
• Staff discount (50% off for you and your family across all the brands within the group).
• Company performance incentive scheme.
• Long‑service incentives.
• Holistic Employee Wellness programme.

Apply directly via our website. If you are not contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.