Sales Assistant

Yuppiechef Online (Pty) Ltd; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail brand in Gauteng is seeking a Sales Assistant to provide exceptional customer service and create unique shopping experiences. The ideal candidate has at least 2 years of experience in a premium retail or hospitality setting and a strong attention to detail. This position offers market-related salaries with additional benefits including medical aid and paid annual leave.

Benefits

Market-related salary

Medical aid contributions

Staff discount

17 days paid annual leave

Qualifications

• 2 years experience in a premium brand or hospitality environment.
• Knowledge of sales principles and customer-centric service.
• Comfortable working with various systems and technology.

Responsibilities

• Build and enhance store presence with the retail team.
• Provide high-level customer service in the store.
• Create inviting store interactions showcasing products.
• Process purchases accurately through the system.
• Resolve customer complaints to brand standards.
• Continuously learn about product offerings.

Skills

Customer service

Retail experience

Attention to detail

Education

Grade 12 / Matriculation

Tools

POS systems

Stock management systems

Job description

Who we are

We're Yuppiechef and see ourselves as helping people find moments of joy at home.

We're here to offer outstanding and memorable service while selling products that our customers love using.

We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors.

How we deliver

We do that through our Omnichannel shopping experience, providing our world-class service to our customers; the customer experience is always at the front of our minds.

We're foodies, home lovers, aesthetes and early adopters, and we're passionate learners more than we're experts.

Global presence

We have a loved online store and 21 beautiful physical stores across SA, and we're a proud member of the dynamic Mr Price Group. We are looking for Sales Assistants to join us in building those exceptional experiences for our customers.

Who you are

• You feel energised when you talk about food, cooking and entertaining
• You are self‑motivated, driven, obsessed with the details and love to cook and entertain
• You have a strong sense of responsibility for creating a memorable experience and working alongside a team representing our retail brand in every way possible
• You are goal‑driven and want to experience a groundbreaking team that can help you reach those goals
• You love to share knowledge and feel that something great has been achieved when people leave the store smiling

Role responsibilities

• Work alongside our existing retail team and store management to build our presence.
• Offer and execute a high level of customer service to any customer that enters our store.
• Create a unique interaction per visit, making the store inviting and intriguing and showcasing our brand and product range in the best possible way.
• Ensure each purchase is processed accurately through our system.
• Follow the internal process for stock receipt, storage and merchandising.
• Deal with and resolve any customer complaints to the standards of our brand, ensuring all processes are carefully followed.
• Continuously learn about the products and services we offer and keep our customers up‑to‑date with information.

Experience & qualifications

• Grade 12 / Matriculation.
• Preferably 2 years experience in a premium brand in a retail / hospitality environment with knowledge of sales principles.
• Knowledge of various POS and stock management systems.
• Comfortable working with different systems and technology.
• Experience in a customer‑centric brand.
• Previous experience working for a luxury brand (seasonal or permanent) is advantageous.

Our values

• Integrity – We're the same all the way through.
• Fun – We enjoy the time we spend together and what we do.
• Collaboration – Honouring each other's strengths makes our team stronger.
• Excellence – Continuous improvement.

Pay and benefits

We pay competitive, market‑related salaries based on skills and experience. Your is based on a “Total Cost To Company” model and includes medical aid contributions (Discovery), life, death & disability insurances, retirement annuity, employee assistance programme and staff discount at all Yuppiechef & Mr Price Group retailers. 17 days paid annual leave increasing to 20 days with length of service.

Equal opportunity statement

Yuppiechef is a member of Mr Price Group Limited, an equal opportunity employer, and is committed to Employment Equity.

Terms and conditions

By applying for this role, you agree with our terms and conditions.