Sales Assistant

Studio 88 Group Of Companies; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading clothing retailer in Durban is looking for a Sales Assistant to join their Operations team. The ideal candidate will have strong customer service skills, experience in sales, and ability to manage stock control. Responsibilities include assisting customers, managing point-of-sale transactions, and maintaining a visually appealing store. This full-time position requires a Grade 12 certificate and offers opportunities for personal and professional development.

Qualifications

• 1-2 years experience in a sales environment.
• Experience in retail, especially clothing stores, is advantageous.
• Proven ability to meet or exceed sales targets.
• Familiarity with stock control procedures.

Responsibilities

• Perform sales tasks and customer service.
• Manage stock control and loss prevention.
• Assist with merchandising and store maintenance.

Skills

Interpersonal skills

Customer service skills

Time Management

Upselling and Cross-Selling

Knowledge of fashion trends

Communication skills

Customer Relationship Management

Education

Grade 12 – Senior Certificate

Tools

Point-of-Sale (POS) systems

Job description

About Studio 88 Group of Companies

Founded in 2001, Studio 88 has emerged as the largest independent retailer of branded clothing and footwear in Southern Africa, offering a wide range of top international and local fashion brands. We are committed to providing exceptional value and service to our customers, and we believe in empowering our employees to thrive in a dynamic and supportive environment.

Studio 88 is proud to be an equal opportunity employer, dedicated to promoting diversity, equality, and inclusion in the workplace.

Position Details

Position: Sales Assistant

Division: Operations

Department: Operations

Reporting to: Store Manager

Overview

Job Summary

Studio 88, the largest independent retailer of Branded Clothing and Footwear in Southern Africa, is seeking a dedicated and proficient Sales Assistant to join our Operations team.

Responsibilities

• Sales
• Administration
• Customer Service
• Stock Control and stock loss control
• Merchandising

Qualifications and Experience

• Grade 12 – Senior Certificate.
• Experience equivalent to 1-2 years in a sales environment.
• Previous experience in a retail environment, especially in clothing stores, will be advantageous.
• Proven ability to meet or exceed sales targets.
• Experience in providing support to the sales team, such as restocking apparel, folding and organizing clothing, and maintaining a clean and orderly store environment.
• Proficiency in handling cash, processing transactions, and using point-of-sale (POS) systems.
• Inventory Control: Familiarity with stock control procedures, including restocking shelves, organizing stockrooms, and conducting spot checks.

Skills

• Strong interpersonal and customer service skills are essential for providing excellent service to clients, assisting with inquiries, and resolving customer issues.
• Upselling and Cross-Selling: Ability to suggest complementary products or upsell to customers.
• Have a good understanding of clothing products, brands, sizes, and fashion trends to assist customers effectively.
• Basic knowledge of visual merchandising principles to help maintain store displays, arrange merchandise, and keep the store visually appealing.
• Strong verbal and written communication skills for interacting with customers, staff, and management.
• Time Management
• Customer Relationship Management: Experience in building and maintaining customer relationships to encourage repeat business and brand loyalty.

Behavioural Dimensions

• Professional, confident, positive attitude.
• Punctual.
• Ability to work in a team.
• Self-motivated.
• Ability to work under pressure

Job Type: Full-time

Work Location: In person