Sales and Application Specialist Medical Diagnostics Laboratory Division Western Cape

The Focus Group; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading medical technology distributor is seeking a Sales and Application Specialist in Cape Town. The role involves supporting the Laboratory Division through customer training, technical support, and product demonstrations. Candidates should have a clinical background in Medical Laboratory Science, 3-5 years of relevant experience, and excellent communication skills. A valid driver's license and willingness to travel are essential.

Qualifications

• 3–5 years’ experience in the medical or laboratory field.
• Experience in a clinical laboratory environment preferred.
• Valid driver’s license and own reliable vehicle required.

Responsibilities

• Maintain up-to-date professional and technical knowledge of products.
• Provide on-site and remote training to healthcare professionals.
• Conduct tailored demonstrations for clients.
• Offer expert technical guidance for optimal equipment use.
• Partner with sales colleagues to support proposals.
• Gather and report user feedback to management.
• Ensure adherence to healthcare regulations.
• Monitor market trends and participate in industry events.
• Maintain accurate records and provide weekly work reports.
• Identify new business opportunities.

Skills

Strong attention to detail

Excellent communication skills

Sales-driven

IT proficiency

Analytical thinking

Education

Doctor of Science (BSc) in Medical Laboratory Science

Biomedical Science

Microbiology

Biochemistry

Molecular Biology

Physiology / Human Biology

Tools

Microsoft Office Suite

Job description

CLIENT AND IDEAL CANDIDATE

A well‑known and well‑established Medical Technology (Diagnostics, Equipment, Devices, Consumables) Distributor across well over 20 therapeutic focus areas. The Client is looking for a strong candidate with a solid Clinical background in ideally Medical Laboratory Science with Laboratory equipment and assays, together with a demonstratable sales and key accounts management track record – calling on the Pathology and related Clinical Laboratories in the designated region. Sales in Medical Technology related products will also be considered

Candidate must reside in Cape Town

JOB PURPOSE

The Sales and Application Specialist play a key role in supporting the Laboratory Division through product expertise, technical support, customer training, and sales enablement. This role bridges the gap between technical application and commercial success — ensuring customers fully understand, utilize, and trust the company’s laboratory products and solutions.

JOB REQUIREMENTS

Qualifications:

• Doctor of Science (BSc) in: Medical Laboratory Science / Medical Technology
• Biomedical Science
• Microbiology
• Biochemistry
• Molecular Biology
• Physiology / Human Biology

Experience:

• 3–5 years’ experience in the medical or laboratory field
• Experience in a clinical laboratory environment — preferred
• Academic research experience — advantageous
• IT proficiency and troubleshooting experience — beneficial

Capabilities and Attributes:

• Strong attention to detail and analytical thinking
• Excellent communication and presentation skills
• Sales-driven, dynamic, and customer-focused
• Proficient in Microsoft Office Suite
• Able to work independently and meet deadlines under pressure
• Must have a valid driver’s license and own reliable vehicle
• Willingness to travel nationally and internationally as required

JOB RESPONSIBILITIES

1. Product Knowledge & Expertise

• Maintain up-to-date professional and technical knowledge of products, specifications, and applications.
• Attend educational workshops, conferences, and training sessions to stay current on industry developments.

2. Customer Support & Training

• Provide on‑site and remote training to healthcare professionals.
• Address product‑related queries and troubleshooting needs.
• Develop training materials, manuals, and product documentation.

3. Product Demonstrations

• Conduct tailored demonstrations for clients and at trade shows.
• Showcase the value and performance of laboratory equipment in practical settings.

4. Applications Support

• Offer expert technical guidance to ensure optimal equipment use in clinical and laboratory environments.
• Assist clients in integrating and customizing equipment for specific applications.

5. Collaboration with Sales Team

• Partner with sales colleagues to provide technical insights and strengthen proposals.
• Support tender submissions and product presentations.

6. Product Feedback & Improvement

• Gather and report user feedback to management.
• Recommend improvements based on real‑world performance and customer experience.

7. Regulatory Compliance

• Ensure adherence to relevant healthcare and laboratory equipment regulations.
• Support customers in meeting compliance requirements.

8. Market Intelligence

• Monitor market trends, competitor activity, and new technologies.
• Participate in industry events to enhance professional networks and knowledge.

9. Administration & Reporting

• Maintain accurate records, reports, and databases.
• Provide weekly work reports and analyze product trends.

10. Sales & Business Development Support

• Identify and qualify new business opportunities.
• Support strategies that grow market share and strengthen customer relationships.