Sales Agent

Recru-it; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance provider in Johannesburg seeks individuals to sell life insurance telephonically. Candidates must have a Grade 12 qualification and at least 2 years of outbound sales experience. Key responsibilities include achieving sales targets and adhering to compliance processes. The ideal candidate is results-driven, computer literate, and fluent in English and another official South African language.

Qualifications

• At least 2 years' experience within a Sales Outbound Call Centre selling long-term insurance.
• Good understanding of Financial Services Industry related legislation and regulation.
• Willingness to work overtime to achieve targets.

Responsibilities

• Sell life insurance telephonically.
• Achieve sales targets.
• Maintain optimal operational efficiencies.

Skills

Fluency in English

Outbound Sales experience

Computer literate

Education

Grade 12 qualification

Job description

SUMMARY: What will you do?

Sell life insurance telephonically.

• Achieve sales targets.
• Adhere to Quality and Compliance processes to minimize business risk.
• Manage your quality and compliance against benchmarks to minimize business risk, with the client in mind.
• Maintain optimal operational efficiencies based on productivity measures.
• Adapt and change to fit in with changing business operational requirements.
• Sales objection handling.
• Build and maintain good client relationships.
• Managing information regarding new products, ruling, training updates, etc.
• Keep abreast of developments and trends in the industry – self learning.
• Ensure commitment to the FAIS Fit & Proper qualification requirements.

What will make you successful in this role?

Qualification & Experience

• Grade 12 qualification.
• At least 2 years’ experience within a Sales Outbound Call Centre selling long‑term insurance (with targets attached to the sales).

Knowledge and Skills

• Good understanding of Financial Services Industry related legislation and regulation.
• Understanding of sales processes and servicing industry.
• Outbound Sales experience is required.
• Fluency in English and one other South African official language.
• A clear criminal and credit record.
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements.
• Willingness to work overtime in order to achieve targets.
• Being fully computer literate.

Personal Attributes

• Interpersonal.
• Planning and organizing.
• Building and maintaining relationships.
• Treating customers fairly.
• Initiative.
• Results driven / achievement oriented.
• Continuous learning.
• Tenacity.
• Objection handling skills.
• Team oriented.
• Ability to receive and implement feedback.

Core Competencies

• Cultivate innovation - Contributing independently.
• Customer focus - Contributing independently.
• Drives results - Contributing independently.
• Collaborates - Contributing independently.
• Being resilient - Contributing independently.