Sales Agent

Sales Fraternity; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic sales consultancy is seeking a motivated Sales Agent in Cape Town. The ideal candidate will have call centre experience, particularly in the gaming, gambling, or forex sectors. Responsibilities include conducting sales calls, meeting targets, and providing exceptional customer service. Candidates must have a valid South African work permit. This is an in-office role, with relocation considered at personal cost. Competitive salary based on experience.

Qualifications

• Proven experience working in a call centre sales environment.
• MUST HAVE A VALID SOUTH AFRICAN WORK PERMIT.
• Basic computer literacy.

Responsibilities

• Conduct outbound and inbound sales calls to clients.
• Meet and exceed sales targets.
• Handle customer queries and resolve issues.

Skills

Sales experience

Strong communication skills

Customer service

Problem-solving

Tools

CRM tools

Job description

Introduction

About the Role We are seeking a dynamic and motivated Sales Agent with a strong background in call centres to join our growing team.

The ideal candidate will have experience in the gaming, gambling or forex sectors and will be responsible for engaging with customers, driving sales, and building lasting client relationships, while providing excellent service. The role is based in Cape Town CBD and is an in‑office role, however we will consider those willing to relocate to Cape Town at their own cost.

About the Company: A boutique consultancy offering services in business strategy, finance, project management, recruitment, and marketing.

It focuses on tailored, cost‑effective solutions to support organizations in achieving growth and efficiency.

Duties & Responsibilities

Key Responsibilities: Conduct outbound and inbound sales calls to prospective and existing clients. Deliver excellent customer service while identifying client needs and promoting suitable products or services. Meet and exceed sales targets and performance KPIs. Maintain accurate records of customer interactions and transactions in the CRM system. Collaborate with team members to share best practices and contribute to overall sales growth. Handle customer queries and resolve issues promptly and professionally.

Desired Experience & Qualification

Requirements: Proven experience working in a call centre sales environment (minimum 1–2 years). Experience out of the Gaming, Gambling, Forex sales environment. Strong communication and interpersonal skills. Target‑driven, with the ability to work under pressure and achieve sales goals. Good problem‑solving and negotiation abilities. Basic computer literacy and experience with CRM tools. MUST HAVE A VALID SOUTH AFRICAN WORK PERMIT. Preferred Skills: Experience in an international sales environment. Additional language skills will be advantageous. Ability to adapt quickly in a fast‑paced, target‑oriented setting.

Package & Remuneration

Salary : Senior agents start at

Senior agents start at USD (R,00 Equivalent) Presales agents 1, USD (R,00 Equivalent) (Negotiable, based on skills, experience and in relation to current package)