Sales Advisor (27-40hr) - The Body Shop Tygervalley

Clicks Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Cape Town is seeking a Customer Service Representative. You will offer exceptional customer service, drive sales through cross and up selling, and ensure a great shopping environment. Ideal candidates should have Matric/Grade 12 and experience in cosmetics or retail. This role offers the opportunity to maximize sales and ensure customer satisfaction.

Qualifications

• Experience in cosmetics.
• Retail in sales or service environment.

Responsibilities

• Drive sales of the store through cross and up selling.
• Reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• Create an appealing shopping environment for customers.
• Maximise sales by executing promotional events and daily requirements.
• Increase profitability and brand loyalty with customers.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

The main purpose of this role is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Position Summary

Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Minimum Requirements

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.

We are an equal opportunities employer and welcome applications from all qualified candidates.