Sales Advisor (27-40hr) - The Body Shop Brooklyn

Clicks Group; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Pretoria is seeking a dynamic customer service representative to maximize sales through effective cross and up selling. Ideal candidates will have a Matric certificate and experience in cosmetics. The role requires excellent communication and customer service skills to create a positive shopping experience and promote brand loyalty. Join this vibrant team and contribute to a store known for its exceptional customer experience.

Qualifications

• Experience in cosmetics.
• Retail in sales or service environment is desirable.

Responsibilities

• Drive sales through cross and up selling.
• Reduce loss by adhering to Store Operating Procedure.
• Create an appealing shopping environment.
• Maximise sales by executing promotional events.
• Increase profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.