Sales Advisor (27-40hr) - TBS in Clicks Kolonnade Shopping Centre

Clicks Group; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Pretoria is looking for a dynamic sales associate to maximize customer satisfaction by offering exceptional service and product knowledge. The ideal candidate will have a Matric/Grade 12 qualification and retail experience, particularly in cosmetics. Responsibilities include driving sales through effective cross-selling, creating an appealing shopping environment, and executing promotional events. This permanent position offers a market-related salary.

Qualifications

• Experience in cosmetics is essential.
• Previous retail experience in sales or service environment is desirable.

Responsibilities

• Drive sales of the store through cross and up selling.
• Create an appealing shopping environment for customers.
• Maximise sales by executing all promotional events and daily requirements.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Pretoria

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Objectives

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service

Minimum Requirements

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles