Sales Advisor

FNB South Africa; Randburg; On-site; ZAR 200,000 - 300,000; Full time

Job description

Job Description

To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.

Responsibilities

• Act responsibly with work related resources in order to contribute to cost containment
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Assist with profit growth for the business through sales and acquisition of new clients
• Support sales through analysis of client portfolio and pro-active client engagement
• Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
• Identify sales opportunities and ensure effective management of the leads pipeline
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Comply with relevant statutory, legislative, policy and governance requirements
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
• Address customer needs in order to meet or exceed customer expectations
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Achieve expected financial targets and uphold associated service levels

Minimum Requirements

• FSCA Recognized NQF level 5
• RE5
• Mandated for intermediary sub-cats 1.17, 1.18 and 1.22 (not currently under supervision)
• 1 - 2 years call center experience

Additional Information

Thank you for your interest in joining our talent community. This advertisement is not for an active vacancy. We are gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available.

Application Closing Date: 17/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose.

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Banking