Sales Administrator & Operations Coordinator

Flink Recruitment; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency seeks a Sales Operations Manager based in Midrand, Gauteng. The role requires strong operations ownership from order to cash, advanced skills in Sage Pastel and Excel, and the ability to manage cross-functional processes. Ideal candidates will have extensive experience in sales administration and a B2B/B2C background. The position offers a salary bracket of R 18,000 - 22,000 and requires a driver's license and own transportation.

Qualifications

• 37 years experience in sales administration / sales operations.
• Experience in B2B / B2C / online distribution or manufacturing environments preferred.

Responsibilities

• Sales Operations Ownership (End-to-End).
• Own the full order-to-cash sales operations process.
• Identify inefficiencies and implement continuous improvement initiatives.
• Act as the central coordination point between Sales, Finance, Warehouse and Logistics.
• Administer online sales orders and pricing structures.

Skills

Strong hands‑on experience with Sage Pastel

Advanced Excel skills

Understanding of multi‑channel sales environments

Pricing and margin management

Experience with online / e-commerce sales administration

Job description

Roles and Responsibilities

• Sales Operations Ownership (End-to-End).
• Own the full order-to-cash sales operations process.
• Enforce sales governance, pricing rules and approval frameworks.
• Maintain and update sales SOPs and process documentation.
• Identify inefficiencies and implement continuous improvement initiatives.
• Act as the central coordination point between Sales, Finance, Warehouse and Logistics.
• Online Sales Administration.
• Administer online sales orders and pricing structures.
• Ensure online pricing aligns with approved price lists and promotional rules.
• Verify and update online platform back-end systems to match current warehouse inventory.
• Manage and maintain adequate stock levels across all Virtual Warehouses.
• Monitor online sales performance and trends.
• Coordinate with Marketing / IT on pricing updates and product listings.
• Reconcile online sales data with Sage Pastel records.
• Distributor & End-User Pricing Management.
• Costing & Margin Calculations.
• Sales Targets, Performance Tracking & Achievers.
• Sales Rebates & Incentive Calculations.
• NRCS Submissions & Regulatory Support.
• Professional Body Memberships.
• Liaison with UK HO.
• Sales Reporting & Data Governance.
• Customer & Distributor Account Administration.

Required Skills & Experience

• Technical & System Skills
  • Strong hands‑on experience with Sage Pastel (essential).
  • Advanced Excel skills (costing models, rebates, targets, analysis).
  • Strong understanding of:
    • Multi‑channel sales environments.
    • Pricing and margin management.
    • Distributor and contract pricing structures.
    • Experience with online / e-commerce sales administration (advantageous).

Personal Competencies

• Exceptionally detail-oriented and process-driven.
• Commercially astute with strong numerical ability.
• Confident dealing with senior stakeholders and external bodies.
• Strong communication skills, both local and international.
• Able to work independently and manage complex, interlinked responsibilities.
• High level of integrity and confidentiality.
• Ability to drive objectives.

Qualifications

37 years experience in sales administration / sales operations.

Experience in B2B / B2C / online distribution or manufacturing environments preferred.

Employment Details

• Employment Type: Permanent Employment
• Industry: Not specified
• Work space preference: Work Onsite
• Ideal work province: Gauteng
• Ideal work city: Midrand
• Salary bracket: R 18000 - 22000
• Drivers License: CODE B (Car)
• Own car needed: Yes