Sales Administrator

Ict Engage; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions provider in Gauteng is seeking a Sales Administrator/Personal Assistant to support the Sales team and provide executive assistance to leadership. The role involves managing CRM records, handling client inquiries, and performing various administrative tasks. The ideal candidate has 2-4 years of relevant experience, strong organisational skills, and proficiency in MS Office and CRM software.

Qualifications

• Matric plus relevant tertiary qualification or certificate preferred.
• 2-4 years of experience in a sales support/administration role; PA experience is an advantage.
• Strong organisational skills and ability to manage multiple tasks.

Responsibilities

• Support the Sales team with quotes, proposals, and tracking opportunities.
• Provide executive support to senior leadership, including calendar management.
• Maintain accurate records in the CRM/sales database.

Skills

Organisational skills

Communication skills

Client service orientation

MS Office proficiency

CRM software knowledge

Time management skills

Education

Matric plus relevant tertiary qualification or certificate

Tools

MS Office

CRM software

Job description

Key Responsibilities

• Sales Administration – Support the Sales team with preparing quotes, proposals and tracking opportunities. Input and maintain accurate records in the CRM/sales database (lead tracking, client contact details, pipeline updates). Process sales orders and coordinate with procurement, logistics and operations to ensure timely delivery of solutions. Monitor follow‑ups and ensure clients receive appropriate information and updates. Handle invoicing and work with finance to track payments, credit terms and collections. Prepare weekly/monthly sales reports and dashboards for management. Respond to client enquiries via phone/email, elevate as needed and ensure high customer‑service standards.
• Personal Assistant Duties – Provide executive support to senior leadership: manage calendar, schedule meetings, prepare agendas, book rooms/venues or external engagements. Monitor and respond (or flag) incoming emails; draft correspondence as needed. Prepare presentation materials, briefing documents, meeting minutes and action‑lists. Organise travel arrangements, accommodation and logistics as required. Handle confidential and sensitive information professionally. Undertake ad‑hoc administrative tasks to support the leadership team and company operations.

Ideal Candidate Profile

• Matric plus relevant tertiary qualification or certificate (Business Administration, Office Management or similar) preferred.
• Proven experience (ideally 2‑4 years) in a sales support / administration role; PA experience an advantage.
• Strong organisational skills and ability to manage multiple tasks simultaneously, prioritising and adapting to changes.
• Excellent communication skills (verbal and written) and client‑service orientation.
• Proficiency with MS Office: Word, Excel, PowerPoint.
• Experience with CRM software (or willingness to learn) is important.
• Comfortable in a technology/ICT business‑solutions environment (willing to learn technical product lines, terminology and service‑oriented processes).
• High level of integrity, professionalism, discretion and reliability.
• Team‑player attitude, but able to work independently when required.
• Good time‑management skills and a proactive, "get‑it‑done" mindset.
• Flexibility to assist with tasks outside traditional role boundaries, as the business and leadership demands evolve.