Sales Administrator

Ictengage; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An ICT solutions company based in Roodepoort, Gauteng is seeking a Sales Administrator to support the sales team and provide executive assistance. The successful candidate will enjoy a dynamic role involving sales administration tasks, client follow-ups, and assisting senior leadership with personal assistant duties. Ideal candidates will have a Matric and relevant qualification with proven experience in sales support, strong communication skills, and proficiency in MS Office. The position offers a competitive salary and opportunities for growth.

Qualifications

• Matric plus relevant tertiary qualification or certificate preferred.
• Proven experience (ideally 2-4 years) in a sales support / administration role.
• Strong organisational skills and ability to manage multiple tasks simultaneously.
• Excellent communication skills (verbal and written) and client-service orientation.

Responsibilities

• Support the Sales team with preparing quotes and proposals.
• Input and maintain accurate records in the CRM.
• Process sales orders and coordinate delivery.
• Respond to client enquiries and ensure high customer-service standards.

Skills

Organisational skills

Excellent communication

Client-service orientation

Proficiency in MS Office

Experience with CRM software

Education

High School / Matric

Relevant tertiary qualification or certificate (Business Administration, Office Management)

Job description

Job Overview

Application Deadline: 30 November

• Job Location: Roodepoort, Gauteng
• Job Title: Sales Administrator
• Salary Offer: R15, - R20,
• Education Level: High School / Matric
• Job Level: Intermediate
• Minimum Experience: 3 - 5 Years
• Sales Administrator position available in Roodepoort. We are looking for a proactive, organised and customer-focused individual to act as a key support link between our client's Sales team, operations and senior management. In this dual-capacity role you will assist with the full sales administration cycle (quoting, order processing, CRM updates, client follow‑up) and provide personal executive assistance to senior leadership (calendar & email management, meeting coordination, documentation, ad‑hoc tasks).

You’ll thrive in a busy ICT business-solutions environment and be comfortable switching between sales support tasks and PA duties.

Key Responsibilities

• Support the Sales team with preparing quotes, proposals and tracking opportunities.
• Input and maintain accurate records in the CRM / sales database (lead tracking, client contact details, pipeline updates).
• Process sales orders and coordinate with procurement / logistics / operations to ensure timely delivery of solutions.
• Monitor follow‑ups and ensure clients receive appropriate information and updates.
• Handle invoicing and work with finance to track payments, credit terms and collections.
• Prepare weekly / monthly sales reports and dashboards for management.
• Respond to client enquiries via phone / email, escalate as needed and ensure high customer-service standards.

Personal Assistant Duties

• Provide executive support to senior leadership: manage calendar, schedule meetings, prepare agendas, book rooms / venues or external engagements.
• Monitor and respond (or flag) incoming emails; draft correspondence as needed.
• Prepare presentation materials, briefing documents, meeting minutes and action‑lists.>
• Organise travel arrangements, accommodation and logistics as required.
• Handle confidential and sensitive information professionally.
• Undertake ad‑hoc administrative tasks to support the leadership team and company operations.

Requirements

• Matric plus relevant tertiary qualification or certificate (Business Administration, Office Management or similar) preferred.
• Proven experience (ideally 2-4 years) in a sales support / administration role; PA experience an advantage.
• Strong organisational skills and ability to manage multiple tasks simultaneously, prioritising and adapting to changes.
• Excellent communication skills (verbal and written) and client-service orientation.
• Proficiency with MS Office: Excel, PowerPoint.
• Experience with CRM software (or willingness to learn) is important.
• Comfortable in a technology / ICT business‑solutions environment (willing to learn technical product lines, terminology and service‑oriented processes).
• High level of integrity, professionalism, discretion and reliability.
• Team‑player attitude, but able to work independently when required.
• Good time‑management skills and a proactive, "get‑it‑done" mindset.
• Flexibility to assist with tasks outside traditional role boundaries, as the business and leadership demands evolve.