Sales Administrator

Yuppiechef Online (Pty) Ltd; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic wholesale subsidiary in Cape Town is seeking a Sales Administrator to support strategic accounts. You will manage order fulfillment, invoicing, and key account administration. The ideal candidate should have 2-3 years of relevant experience along with a strong financial background. This role offers competitive, market-related salaries and comprehensive benefits including medical aid and paid annual leave.

Benefits

Medical Aid contributions

Life, Death & Disability Insurances

Retirement Annuity

Employee Assistance Programme

Staff Discount at all Retailers

17 Days Paid Annual Leave

Qualifications

• 2-3 years in a sales admin role.
• Experience with customer service and order management.
• Strong invoicing and financial reconciliation skills.

Responsibilities

• Prepare quotes and sales orders.
• Daily invoicing of shipped sales orders.
• Administer key accounts including contract loading and order processing.

Skills

Strong finance background

Customer service experience

Order management

Invoicing experience

Financial reconciliation

Education

Tertiary education or equivalent working experience

Tools

Xero accounting system

Dear system

Job description

Who we are

Edison Stone is a dynamic and innovative wholesale subsidiary of the Yuppiechef group, based in Westlake, Cape Town. We distribute over 30 international and industry-leading kitchen and homeware brands and products. As a leading player in the industry, we are committed to delivering exceptional retail experiences to our customers. We are a close, relationship-based team that shares a passion for cooking and everything in the kitchen.

Although we unite over how we work together, each of us brings something different to the team and we celebrate our diversity. We have a collaborative culture focused on growth and development.

Who we're looking for

We are seeking a talented Sales Administrator to work alongside our Strategic Account Manager in servicing our strategic wholesale accounts.

What your role looks like

You will be the link to our strategic accounts in making sure they obtain their orders on time and in full. The handling of stock checks, invoicing and the management of the returns processes. Delivering an increased level of customer service.

Area of Responsibility 1: Order Management

• Prepare quotes and sales orders
• Receive and process orders via phone or email, entering them into Dear system
• Coordinate with customers regarding stock availability and pricing
• Liaise with warehouse team for order fulfillment
• Track orders with couriers
• Maintain and update sales and customer records
• Check stock availability to fulfill orders

Area of Responsibility 2: Invoicing and Accounts Management

• Daily invoicing of shipped sales orders
• Synchronize invoices with Xero accounting system
• Allocate payments according to customer remittance advice
• Reconcile customer accounts, handle claims and requests for credits / refunds
• Send monthly statements
• Follow up on outstanding payments
• Open new customer accounts and conduct trade credit checks
• Manage and administer COD accounts

Area of Responsibility 3: Key Account Administration

• Administer key accounts including contract loading and order processing
• Manage contract availability and order stickers
• Arrange orders for processing and monitor Back Order Count (BOC) and Stock on Hand (SOH)
• Invoice and upload invoices to portal
• Monitor delivery timelines with third-party logistics partners

What experience and skills do you need for the role

• Minimum Requirements: Education – Tertiary education or equivalent working experience (justification to work).
• Years' Experience – 2-3 years in a sales admin role.
• Specific Knowledge – Strong finance background, experience in customer service, order management, invoicing, and financial reconciliation.

If this sounds like you, we can't wait to meet you

Our values : Integrity – We're the same all the way through. Fun – We enjoy the time we spend together and what we do. Collaboration – Honouring each other's strengths makes our team stronger. Excellence – Continuous Improvement.

Pay and Benefits

We pay competitive, market-related salaries based on skills and experience. Your salary is based on a "Total Cost To Company" model and includes:

• Medical Aid contributions (Discovery)
• Life, Death & Disability Insurances
• Retirement Annuity
• Employee Assistance Programme
• Staff Discount at all Yuppiechef & Mr Price Group Retailers
• 17 Days Paid Annual Leave increasing to 20 days with length of service.

Yuppiechef is a member of Mr Price Group Limited, an equal opportunity employer, and is committed to Employment Equity.

By applying for this role, you agree with our terms and conditions.