Sales Administrator

Tyron Consultancy; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading consultancy firm is seeking a meticulous Sales Administrator in Cape Town to manage client portfolios, prepare quotes, and coordinate sales documentation. The ideal candidate has 3-5 years of experience in sales administration, proficiency in MS Office, and excellent communication skills. This role offers a dynamic environment focused on customer satisfaction.

Qualifications

• 3–5 years' experience in a sales administration role.
• Previous experience in the building industry is advantageous.
• Fluency in English with excellent verbal and written communication skills.

Responsibilities

• Assist sales executives in achieving their sales targets.
• Provide excellent customer service.
• Document all processes related to the sales process.
• Prepare quotations and process orders.
• Follow up on payments and signed documentation.

Skills

Customer service

Sales support

Communication skills

Attention to detail

Education

Matric (Grade 12)

Tools

MS Office (Word, Excel)

Job description

Sales Administrator – Paarden Eiland, Cape Town

Our client, a leading supplier of premium products to the building industry, is looking for a meticulous professional to manage client portfolios, prepare quotes, process invoices, and coordinate key sales documentation in a fast‑paced, customer‑focused environment where accuracy and efficiency are key to success.

Working Hours

Monday – Friday 08:00–17:00; Saturdays (2 per month) 08:00–12:00.

Valid driver’s license and own vehicle.

Duties and Responsibilities

• Assist the sales executives in achieving and exceeding their sales targets by providing comprehensive administrative support.
• Deliver excellent customer service to sales executives’ clients, both in person and over the phone.
• Document and follow through on all processes and procedures related to the sales process.
• Take sales calls and inquiries on behalf of the sales executives.
• Deal with website enquiries/leads and respond to them promptly.
• Assist sales executives’ clients in the showroom.
• Assist walk‑in clients in the showroom as a backup to customer service.
• Prepare quotations, check stock and prices.
• Process drawings for costing quotes.
• Handle e‑mail correspondence.
• Follow up telephonically after sending quotations and sales orders.
• Follow up on payments and signed documentation upon confirmation of sale.
• Ensure all relevant information is added to the order upon acceptance.
• Book off material and process orders.
• Issue sales orders to the factory.
• Coordinate templates with client and factory.
• Deal with discrepancies between client drawings and templates.
• Arrange and confirm delivery and installation dates with the client.
• Generate purchase orders for local suppliers of services and stock.
• Obtain quotations from outsourced contractors.

Qualifications

• Matric (Grade 12) and 3–5 years’ experience in a sales administration role.
• Working knowledge of MS Office, especially Word and Excel.
• Previous experience in the building industry is advantageous.
• Fluency in English, with excellent verbal and written communication skills.