Sales / Admin Assistant

Malawi Cane; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading handwoven furniture company in Cape Town is seeking a detail-oriented Sales / Admin Assistant. The role combines customer support, managing orders, and marketing tasks. Ideal candidates will have strong organisational skills and experience with tools like Shopify and Xero. This position offers an opportunity to grow within a collaborative team environment with competitive compensation.

Benefits

Competitive salary package based on experience

Exposure to sales and marketing functions

Collaborative work environment

Qualifications

• Strong organisational and communication skills.
• Comfortable working with online tools like Shopify and Xero.
• Attention to detail in product details, payments, and customer communication.

Responsibilities

• Respond to new customer enquiries via phone, email, and Shopify.
• Prepare and manage quotes and invoices in Xero.
• Enter confirmed orders into Shopify.

Skills

Organisational skills

Communication skills

Attention to detail

Online tools management (Shopify, Xero)

Content creation skills

Tools

Shopify

Xero

Job description

About UsMalawi Cane is a leading globally recognised name in handwoven cane furniture, blending craftsmanship with modern design.

B2C and B2B.

We supply homes, hospitality spaces, and interior designers with beautiful, timeless pieces.

As we grow, we're looking for a detail-oriented, organised, and creative Sales / Admin Assistant to support our team and ensure a smooth customer experience from enquiry to delivery.

Role Overview

This is a frontline role combining sales support, admin, and light marketing duties. You’ll be the first point of contact for new customers, managing enquiries, preparing quotes, handling orders, and making sure product information is accurate across our systems. You’ll also manage our Shopify store, monitor payments in Xero, and help us communicate with customers through newsletters and social media. You would work from our warehouse in Paarden Eiland and at times our shop in Diep River.

Key Responsibilities

• Respond to new customer enquiries via phone, email, and Shopify.
• Prepare and manage quotes and invoices in Xero.
• Enter confirmed orders into Shopify.
• Upload new products to Shopify with correct photos, dimensions, and descriptions.
• Track customer payments in Xero and flag overdue invoices.
• Manage day-to-day social media posting and engagement.
• Assist with preparing and sending customer newsletters.
• Support the Customer Service & Operations Coordinator with accurate information flow.

What We're Looking For

• Strong organisational and communication skills.
• Comfortable working with online tools like Shopify and Xero (training provided if needed).
• Attention to detail - accuracy in product details, payments, and customer communication.
• A friendly, professional manner when dealing with customers.
• An interest in interiors, furniture, or design (advantageous).
• Basic content skills (writing short posts, uploading images).

What We Offer

• A chance to join a growing interiors business with strong brand recognition.
• Exposure to both sales and marketing functions - ideal for someone keen to grow their skill set.
• A collaborative environment where your input and initiative are valued.
• Competitive salary package based on experience.

How to Apply

Please send your CV and a short cover note to with the subject line : Sales / Admin Assistant Application.