Safetycloud Key Accounts Manager, Polokwane

SafetySA; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A safety solutions provider in Limpopo seeks a professional to manage and grow client relationships, ensuring satisfaction and driving revenue through tailored solutions. The role includes strategic planning, compliance assurance, and collaborating with teams to enhance the client experience. Strong communication and relationship-building skills are essential.

Responsibilities

• Build and maintain strong relationships with key clients.
• Develop strategic account plans aligned with client needs.
• Drive revenue growth through upselling and cross-selling.
• Liaise between clients and internal teams for timely service.
• Monitor and report on account performance and feedback.
• Ensure compliance with legal and procedural frameworks.
• Collaborate to improve processes and enhance experience.
• Maintain accurate client records for strategic reviews.

Job description

Closing date: 5 November 2025

Job Purpose

To manage and grow strategic client relationships by delivering tailored solutions, maintaining high levels of service, and identifying opportunities for business expansion. This role plays a key part in SafetySA’s mission by ensuring client satisfaction and supporting sustainable revenue growth through trusted partnerships.

Key Responsibilities

• Build and maintain strong relationships with key clients, acting as their primary point of contact.
• Develop strategic account plans aligned with client needs and SafetyCloud’s growth objectives.
• Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
• Liaise between clients and internal teams to ensure timely delivery of solutions and issue resolution.
• Monitor and report on account performance, client feedback, and strategic initiatives.
• Ensure full compliance with SafetySA’s legal, regulatory, and procedural frameworks.
• Collaborate cross-functionally to improve processes and enhance client experience.
• Apply SafetySA’s values in all decision-making and stakeholder engagement.
• Maintain accurate client records and contribute to strategic reviews and planning.