SaaS Resilience Manager - Lead Incident Response

D •Engage Limited.; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading SaaS company in Cape Town is seeking a SaaS Resilience Manager to enhance digital engagement. Responsibilities include managing service resilience strategy and production environments. The ideal candidate will have a Bachelor's degree in Computer Science, proficiency in .NET, and at least 3 years of coding experience. Proficiency in Portuguese is required for this role. Join a collaborative culture with growth opportunities and competitive benefits.

Benefits

Access to professional development

Comprehensive benefits package

Qualifications

• Must have at least 3 years coding experience.
• Must speak Portuguese language.
• Interest and enthusiasm for technology processes.

Responsibilities

• Develop and implement service resilience strategy.
• Handle production environment ownership and incident response.
• Train and improve technical support team's quality.

Skills

Proficiency in .NET framework

Strong knowledge of AWS and Azure

Familiarity with version control tools like Git

Fast learning ability

Effective communication skills

Education

Bachelor's degree in Computer Science or Software Engineering

Job description

A leading SaaS company in Cape Town is seeking a SaaS Resilience Manager to enhance digital engagement. Responsibilities include managing service resilience strategy and production environments. The ideal candidate will have a Bachelor's degree in Computer Science, proficiency in .NET, and at least 3 years of coding experience. Proficiency in Portuguese is required for this role. Join a collaborative culture with growth opportunities and competitive benefits.