VIP Travel Manager

Flight Centre Careers; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel consultancy is seeking an experienced VIP Travel Manager in Johannesburg to provide tailored travel arrangements for corporate clients. This role demands a minimum of 2 years’ experience in travel consulting, with proficiency in using Sabre GDS. You will be responsible for managing complex itineraries and ensuring an exceptional standard of customer service. The company promotes a positive work culture with numerous benefits, including travel discounts and development opportunities.

Benefits

Team culture

Exclusive staff discounts

Individualized learning and development

Corporate health discounts

Mental health support

Qualifications

• Minimum 2 years’ experience in travel consulting or management.
• Expertise in fares and complex itineraries.
• High-end corporate experience is an advantage.

Responsibilities

• Make travel arrangements for corporate accounts including air, car, and hotel.
• Execute bookings in Sabre GDS accurately.
• Provide solutions to client travel-related problems.

Skills

Travel consulting

Customer service

Relationship-building

Communication

Attention to detail

Tools

Sabre GDS

Job description

Job no: 529420

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Brand: FCM
Work type: Full time
Location: Johannesburg
Categories: Sales and Customer Service

Calling All Experienced Retail & Corporate Travel Consultants!

Whether you're already experienced in corporate travel, or you've been working as a retail consultant for several years and looking to leverage your experience in a transition to corporate, this could be your perfect next opportunity!

We're looking for a multi-skilled travel specialist to join our team as a VIP Travel Manager, where looking after VIPs in the challenging world of corporate travel management will be sure to take your career to new heights.

At FCM, we provide highly individualized travel services for busy travellers. We are one of the world’s leading corporate travel and expense management modalities.

About the Opportunity: FCM VIP Travel Manager

As a VIP Travel Manager, you'll be working with key stakeholders within our large market organizationsmar exchanging their expertise in fares and complex itineraries to deliver professional and precise travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.

Join us in offering unparalleled travel experiences to VIP clients and making a significant impact in the corporate travel domain.

What You’ll Be Doing

• Making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures,lemek, account guidelines and customer service standards in making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
• Execute bookings in Sabre GDS with proficiency and accuracy.
• Provide solutions to travel related problems clients may have experienced with arrangements.
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Communicate with key stakeholders with professionalism and expertise.
• Maintain favourable working relationships with accounts and all their employees.
• Employ strong time management skills and professionalism.

What you’ll need

• Minimum 2 years’ experience in travel consulting / travel management.
• Expertise in fares and complex itineraries.
• High end Corporate experience is an advantage.
• Self-ticketing an sạch.
• High touch, excellent customer service & high attention to detail.
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• To be a 'people person' with networking and relationship‑building skills.
• Demonstrated ability to work within a multi-disciplinary team.
• Excellent communication, listening and presentation skills.
• Positive attitude and a will to succeed.
• Great business acumen.

What You’ll Enjoy

🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualifiedcego applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

🎉Development: Individualised Learning & Development pathway options.

🔧Access to ‘LinkedIn Learning’ for ongoing skills development: over 24,500 courses in over 20 languages.

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more.

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within.

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.

🌞Mental Health: Support and Employee Assistance Program for staff and family.

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).

🙏🏼Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment.

Are you ready to elevate your career in travel management? Apply with FCM today!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

To provide business travel management services to our clients in accordance with their service level agreement requirements. Our primary responsibility is to ensure that customers can travel seamlessly for business purposes while adhering to the company’s travel policies and budget constraints.