Rolex Luxury Sales & Client Experience Specialist

0F534407-75A4-4A54-89Cb-E9A9A0Da3F94; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury retail brand in Cape Town is seeking a Sales Associate to enhance client relationships and provide exceptional service for Rolex products. The ideal candidate will have experience in luxury retail, strong interpersonal skills, and a passion for horology. This role requires adherence to high standards of presentation and professionalism. Candidates should be prepared to work retail hours, including weekends.

Qualifications

• Proven experience in high-end luxury retail or client-facing role.
• Exceptional interpersonal and communication skills.
• Willingness to work retail hours, including weekends.

Responsibilities

• Provide exceptional, personalized luxury service experience.
• Develop expert-level knowledge of Rolex timepieces.
• Maintain impeccable personal presentation.

Skills

Client service skills

Interpersonal communication

Detail orientation

Service mindset

Problem-solving

Tools

CRM systems

Job description

A luxury retail brand in Cape Town is seeking a Sales Associate to enhance client relationships and provide exceptional service for Rolex products. The ideal candidate will have experience in luxury retail, strong interpersonal skills, and a passion for horology. This role requires adherence to high standards of presentation and professionalism. Candidates should be prepared to work retail hours, including weekends.