Roadside Tech Support Specialist — Day/Night & Weekend Shifts

Reinhardt Transport Group; Nigel; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A transport services company in Nigel is seeking a Technical Call Centre Operator to handle vehicle breakdown calls. The ideal candidate should have a matric qualification and at least 2 years' experience in a technical environment. Proficiency in tools like Word and Excel, along with excellent communication skills, is essential. Shifts may include nights and weekends. Interested applicants should send their CV to [e-mail].

Qualifications

• Minimum 2 years' experience in Technical / Mechanical environment.
• Understanding Truck and Trailer functionality and terms.
• Shift (Day & Night) and weekend work required.

Responsibilities

• Answering or making calls related to vehicle on road breakdowns.
• Responding efficiently and accurately to calls received.
• Engaging in active listening to ensure support staff activation.

Skills

Excellent written & verbal communication skills

Strong time management

Decision-making skills

Fluency in multiple languages

Education

Matric

Tools

Word

Excel

Tracking software

Job description

A transport services company in Nigel is seeking a Technical Call Centre Operator to handle vehicle breakdown calls. The ideal candidate should have a matric qualification and at least 2 years' experience in a technical environment. Proficiency in tools like Word and Excel, along with excellent communication skills, is essential. Shifts may include nights and weekends. Interested applicants should send their CV to [e-mail].