Returns Technician: Repairs, Inspection & Credits

MCE Electric; Pretoria; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading electrical company in Pretoria is seeking a Returns Technician to manage product returns effectively. The ideal candidate will have over 2 years' experience, a strong attention to detail, and proficiency in Microsoft Office. Responsibilities include verifying returns, diagnosing issues, and processing credit notes. This role requires excellent communication skills and the ability to work under pressure.

Qualifications

• 2+ years' experience in returns or tech support.
• Computer literate with electrical product experience.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Receive and verify returned goods against invoices.
• Inspect products to determine faults and repairs.
• Process credit notes and handle customer queries.
• Maintain detailed records and submit return reports.

Skills

Attention to detail

Interpersonal skills

Problem-solving

Microsoft Office proficiency

Education

Matric

Tools

Inventory systems

Job description

A leading electrical company in Pretoria is seeking a Returns Technician to manage product returns effectively. The ideal candidate will have over 2 years' experience, a strong attention to detail, and proficiency in Microsoft Office. Responsibilities include verifying returns, diagnosing issues, and processing credit notes. This role requires excellent communication skills and the ability to work under pressure.