Returns Technician: Electrical Distribution Repairs & Credits

Placements 4 All; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An employment agency in Pretoria is seeking a detail-oriented Returns Clerk / technician for electrical distribution. The ideal candidate will have IT skills and technical experience in returns or tech support, with a strong focus on customer service and problem-solving. This role requires Matric and offers a salary of R14K to R17K. Join a dynamic team dedicated to maintaining high standards of quality control.

Qualifications

• 2+ years' experience in a similar role (returns or tech support).
• Ability to solve technical problems.
• Computer literate.

Responsibilities

• Receive and verify returned goods against invoices and goods return notes.
• Inspect and test products to determine faults.
• Diagnose issues, repair products, or strip for parts if beyond repair.
• Process accurate credit notes and handle customer queries.
• Maintain detailed records and submit regular return reports.
• Communicate clearly with customers about technical issues.
• Support quality control and identify product trends.

Skills

Attention to detail

Communication skills

Problem-solving

Education

Matric

Tools

Microsoft Office

Inventory systems

Job description

An employment agency in Pretoria is seeking a detail-oriented Returns Clerk / technician for electrical distribution. The ideal candidate will have IT skills and technical experience in returns or tech support, with a strong focus on customer service and problem-solving. This role requires Matric and offers a salary of R14K to R17K. Join a dynamic team dedicated to maintaining high standards of quality control.