Retentions Consultant (Remote, Welkom)

Blacksmith Agency LLC; South Africa; Remote; ZAR 201,000 - 357,000; Full time

Benefits offered by this job

Remote work

Job summary

Blacksmith Agency is seeking a proactive Sales Development Representative to open doors across South Africa. You will research accounts, identify decision makers and book discovery calls, while crafting personalized outreach to maintain a strong top-of-funnel pipeline.

Ideal candidates bring 2 years in SDR/BDR roles, sharp communication skills, and familiarity with tools like Salesforce, SalesLoft, Apollo, ZoomInfo and LinkedIn Navigator. Remote work within South Africa is supported.

Qualifications

• 2 years in a similar SDR or BDR role; agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.

Responsibilities

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

Skills

Outbound sales

Communication

Prospecting

CRM basics

Tools

Salesforce

SalesLoft

Apollo

ZoomInfo

LinkedIn Sales Navigator

Job description

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Retentions Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while keeping every touchpoint high quality.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.