RETENTION AGENTS (SE) [SOUTH AFRICA]

Blue Ads Media Group Ltd.; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A competitive media company in Cape Town is looking for Swedish Retention Agents. In this role, you will engage with Swedish-speaking clients, addressing their concerns and maintaining accurate records. The ideal candidate has at least 1 year of experience and is fluent in both Swedish and English. Join us in a dynamic environment with a competitive salary of USD $2000 - $2500.

Benefits

Career growth opportunities

Dynamic work environment

Competitive salary

Qualifications

• Minimum 1 year experience in a retention role.
• Able to thrive in a fast-paced environment.

Responsibilities

• Engage with Swedish-speaking clients to retain their business.
• Resolve customer concerns with professionalism and empathy.
• Maintain accurate customer interaction records.
• Collaborate with team members to improve retention rates.

Skills

Fluency in Swedish

Fluency in English

Excellent communication skills

Problem-solving skills

Job description

CAPE TOWN'S TEAM IS GROWING!

Join Our Team and Make a Difference!

Position:

Swedish Retention Agents

Experience:

Minimum 1 year in a similar role is a must

Salary:

USD $2000 - $2500 (T&Cs Apply)

Working Hours:

10:30 AM 7:00 PM

Responsibilities:

• Engage with Swedish-speaking clients to retain their business
• Resolve customer concerns with professionalism and empathy
• Maintain accurate customer interaction records
• Collaborate with team members to improve retention rates

Requirements:

• Minimum 1 year experience in a retention role
• Fluent in Swedish and English
• Excellent communication and problem-solving skills
• Ability to thrive in a fast-paced environment

Why Join Us?

Grow Your Career in a supportive, dynamic environment

Competitive Salary & T&Cs

Be part of a vibrant team making a difference!

Retaining Customers, Building Futures!