RETENTION AGENTS

The Talent Hunter; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm in Cape Town is seeking Swedish Retention Agents to engage with clients and improve retention rates. Candidates must have at least 1 year of experience in a similar role, be fluent in Swedish and English, and possess strong communication skills. This position offers a competitive salary and the chance to grow in a dynamic environment.

Benefits

Competitive Salary

Supportive environment

Dynamic team

Qualifications

• Minimum 1 year experience in a retention role.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Engage with Swedish-speaking clients to retain their business.
• Resolve customer concerns with professionalism and empathy.
• Maintain accurate customer interaction records.
• Collaborate with team members to improve retention rates.

Skills

Fluent in Swedish

Fluent in English

Excellent communication skills

Problem-solving skills

Job description

CAPE TOWN'S TEAM IS GROWING!

Join Our Team and Make a Difference!

Position: Swedish Retention Agents
Experience: Minimum 1 year in a similar role is a must
Salary: USD $2000 - $2500 (T&Cs Apply)
Working Hours: 10:30 AM 7:00 PM

Responsibilities:

• Engage with Swedish-speaking clients to retain their business
• Resolve customer concerns with professionalism and empathy
• Maintain accurate customer interaction records
• Collaborate with team members to improve retention rates

Requirements:

• Minimum 1 year experience in a retention role
• Fluent in Swedish and English
• Excellent communication and problem-solving skills
• Ability to thrive in a fast-paced environment

Why Join Us?

Grow Your Career in a supportive, dynamic environment
Competitive Salary & T&Cs
Be part of a vibrant team making a difference!

Retaining Customers, Building Futures!