Retail Team Leader

Absolute Pets; Hillcrest; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Absolute Pets is seeking a passionate Team Leader for its Hillcrest store. The ideal candidate will drive sales, ensure world-class service, manage stock, and lead a dedicated team, embodying the values of the brand. If you're ready to be a proud ambassador of a growing pet retail leader, apply to join our family.

Qualifications

• Experience in a leadership role in retail.
• Strong understanding of sales and customer service.
• Ability to manage and develop staff effectively.

Responsibilities

• Achieve store sales and GP targets.
• Manage staff performance and training.
• Ensure store is adequately stocked and managed.

Skills

Sales Management

Visual Merchandising

Stock Management

Staff Management

Customer Service

Job description

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Hillcrest, Durban.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets
• Visual merchandising management

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and order placed accordingly.
• Execute all admin duties fully and efficiently
• Limit stock loss and shrinkage to below target levels
• Execute admin efficiently and completely.
• Oversee and responsible for all admin functions

Staff

• Management of all staff so that they are performing what is expected of them.
• Proud brand ambassador: Leading by Example
• Have expert knowledge on all products, imparting the knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
• Act in accordance with the Absolute Pets culture and Values.