Retail Team Lead : Store Operations & Customer Care

Adidas; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global sportswear company is seeking a full-time Store Associate in Durban to support sales and profitability goals. This role includes training staff, overseeing daily operations, and ensuring compliance with company policies. The ideal candidate should possess a high school diploma and have at least two years of retail experience, combined with strong communication skills and the ability to lead a team. This position offers an opportunity to thrive in a dynamic retail environment.

Qualifications

• At least two years of retail experience in a similar role.
• Ability to resolve customer complaints effectively.
• Ensuring compliance with company policies.

Responsibilities

• Support sales and profitability goals as a Store Associate.
• Train staff and oversee daily operations.
• Implement strategies to achieve retail objectives.

Skills

Strong communication skills

Team leadership

Education

High school diploma

Job description

A global sportswear company in Durban is seeking a Store Associate to support sales and profitability goals.

The role involves training staff, overseeing daily operations, ensuring compliance with company policies, and resolving customer complaints.

Candidates should have a high school diploma and at least two years of retail experience, along with strong communication skills and the ability to lead a team.

This is a full-time position.