Retail Supervisor

Screwfix; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing retail company in South Africa is looking for an experienced team leader to manage store operations and ensure exceptional customer service. This role involves leading a team, maintaining high store standards, and ensuring smooth cash reconciliations. Attractive benefits include a competitive salary and annual leave options. Ideal candidates should have strong supervisory experience and a passion for customer service.

Benefits

29 days annual leave

20% discount with Screwfix and B&Q

Excellent training and ongoing development

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Ability to translate customer service into sales.
• Passionate about the business.

Responsibilities

• Lead the team and set an example of great service.
• Ensure smooth operations including cash reconciling and stock management.
• Work collaboratively with the team and maintain store standards.

Skills

Great at giving amazing customer service

Managing a small team

Flexible and reliable

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind.

With excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us. This role is for one of our new up and coming stores in Bray, Republic of Ireland and we can only accept applications from people who have the Right to Work in Ireland and can provide evidence of this.

Opening hours

Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (10am to 6pm)

Responsibilities

Host – you’ll be the team leader, hosting in store, setting an example of what great looks like.

You’ll understand what your customers need, guide them to the right products, and make it super easy for them.

Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.

Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way.

Qualifications

YOU ARE…

• An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever‑questioning and ever‑improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard.

What’s in it for you?

Joining Screwfix means joining a growing team – full of support, opportunities, and fun. We offer a competitive salary, 29 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 34 days annual leave.

20% discount with Screwfix and B&Q. We’ll also help you be the best you can be, with excellent training and ongoing development.

Equal Opportunity

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us.